Airport Operations Supervisor

Cozmo Travel; Bahrain; On-site; BHD 13,000 - 19,000; Full time

Job summary

Air Arabia seeks an experienced Airport Operations Supervisor to assist the Airport Manager in daily activities, ensuring safety, security, and On Time Performance at the station. You will maintain relations with civil aviation, GHAs and GSAs to optimize operations and minimize costs.

You will monitor operational and security functions, report incidents, and support staff across ramp, check-in, and passenger services while adhering to regulatory requirements and Air Arabia procedures.

Qualifications

• Bachelor degree in Management/Administration or diploma with relevant work experience.
• Basic airport safety and security training mandatory.
• IATA Dangerous Goods Regulations, Passenger Handling, and Ground Operations trainings required.
• Cost Control, Compliance and QA certificates are a plus.
• Proficient with Passenger Handling System and Departure Control System (DCS).
• Strong written and verbal English and Arabic communication.

Responsibilities

• Assist Airport Manager in monitoring and reviewing daily operations per policies.
• Supervise briefings, ramp, check-in, safety and security per procedures.
• Liaise with Airport Manager, Flight Ops, and MCC for delays and emergencies.
• Report incidents to Airport Manager and Head Office using standard formats.
• Ensure Dangerous Goods incidents are reported to authorities and HQ immediately.
• Provide guidance to handling staff and support passenger service in complex situations.
• Inform local authorities and distribute advisories from Ground Operations.
• Monitor SLAs with GHAs/GSAs and suggest improvements to protect company interests.
• Analyze delay and performance data to identify trends and solutions.
• Trace lost baggage, conduct investigations, and report findings to Airport Manager.

Skills

Communication skills

English proficiency

Arabic proficiency

Problem solving

Time management

Education

Bachelor's degree in Management/Administration

Diploma in related field with work experience

Tools

Microsoft Office

Passenger Handling System

Departure Control System (DCS)

Job description

Air Arabia seeks an experienced Airport Operations Supervisor to assist the Airport Manager in daily activities, ensuring safety, security, and On Time Performance at the station. You will maintain relations with civil aviation, GHAs and GSAs to optimize operations and minimize costs.

You will monitor operational and security functions, report incidents, and support staff across ramp, check-in, and passenger services while adhering to regulatory requirements and Air Arabia procedures.