Airport Operations Supervisor

Air Arabia; Bahrain; On-site; BHD 18,000 - 30,000; Full time

Job summary

Air Arabia Bahrain is seeking an Airport Operations Supervisor to assist the Airport Manager in monitoring daily activities, ensuring safety, security, and on-time performance in line with company policies. The role involves maintaining strong relations with civil aviation authorities, GHAs and GSAs to optimize operations and control costs.

The position requires 3-5 years in airline ground handling with supervisory experience, proficiency in Passenger Handling and DCS systems, and fluency in

Qualifications

• Bachelor degree in Management/Administration or related field.
• Basic Airport safety and security procedures and regulations trainings are a must.
• IATA Dangerous Goods Regulations, Passenger Handling, and Ground Operations Procedures trainings are a must.
• Cost Control, Compliance, and Quality Assurance certificates and trainings are an added value.
• Proficient in Passenger Handling System and Departure Control System (DCS).
• Proficient in Microsoft Office suite, Internet, Web Search.
• Good written and verbal communication skills, reports writing, etc.
• Very good in English and Arabic.

Responsibilities

• Assist the Airport Manager in monitoring daily station operations per policy.
• Supervise briefings, ramp, check-in, safety and security per procedures.
• Coordinate with Airport Manager, Flight Ops, and MCC for AOG and delays.
• Report incidents to Airport Manager and Head Office.
• Ensure dangerous goods incidents are reported to authorities.
• Provide instruction to handling staff and guide in complex situations.
• Share information with local authorities and disseminate advisories.
• Ensure SLA adherence with GHAs/GSAs and optimize financial and image interests.
• Utilize delay and performance reports to identify gaps.
• Monitor baggage system and trace lost luggage; investigate complaints.
• Support QA/Safety/Security audits and close findings.
• Monitor charges from Excess Baggage, Go Show, Wheelchair, Seat Sales.
• Provide required reports to Airport Manager/Head Office.
• Deputize the Airport Manager in their absence.

Skills

Team leadership

Communication

Time management

Problem solving

Decision making

Attention to detail

Bilingual English/Arabic

Education

Bachelor's degree in Management/Administration

Tools

Microsoft Office

Passenger Handling System

Departure Control System (DCS)

Job description

Air Arabia Bahrain is seeking an Airport Operations Supervisor to assist the Airport Manager in monitoring daily activities, ensuring safety, security, and on-time performance in line with company policies. The role involves maintaining strong relations with civil aviation authorities, GHAs and GSAs to optimize operations and control costs.

The position requires 3-5 years in airline ground handling with supervisory experience, proficiency in Passenger Handling and DCS systems, and fluency in