Warehouse team leader

JINGDONG LOGISTICS (BELGIUM); Schaffen; On-site; EUR 42,000 - 54,000; Full time

Job summary

Lead and supervise a team of warehouse operatives at JINGDONG Logistics (BELGIUM) to ensure efficient receiving, storing, picking, packing, and dispatching while upholding safety and quality standards.

You will oversee daily operations, drive continuous improvement, maintain accurate records, and collaborate with other departments. The role requires 3+ years in warehousing, a supervisory background, and certification for forklift equipment.

Qualifications

• Minimum 3+ years in a warehouse, with at least 1 year in a supervisory role.
• Strong knowledge of warehouse operations, inventory control, and logistics processes.
• Valid forklift, reach truck, and/or pallet jack certification.
• Excellent leadership and communication skills.
• Proficient in WMS and Microsoft Office.
• Fluent in English; Dutch or French a plus.

Responsibilities

• Oversee daily warehouse operations, inbound/outbound, inventory, and order fulfillment.
• Assign tasks, monitor performance, and train the team.
• Enforce health and safety regs, policies, and quality standards.
• Identify bottlenecks and resolve issues to maintain workflow.
• Conduct regular inventory checks and reconcile stock.
• Operate forklifts and reach trucks safely (certified).
• Maintain records of goods, stock, and team performance.
• Communicate with other departments, suppliers, and customers.
• Support process improvements and warehouse optimization.
• Participate in performance reviews and disciplinary actions.

Skills

Leadership

Communication

Team management

Problem solving

Attention to detail

English proficiency

Tools

WMS

MS Office

Job description

Who We Are At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary

Lead and supervise a team of warehouse operatives to ensure efficient and accurate handling of goods, including receiving, storing, picking, packing, and dispatching, while adhering to safety and quality standards within JINGDONG LOGISTICS (BELGIUM).

Job Responsibilities

• Oversee daily warehouse operations, including inbound and outbound logistics, inventory management, and order fulfillment.
• Allocate tasks to team members, monitor performance, and provide guidance and training to ensure productivity and adherence to procedures.
• Implement and enforce health and safety regulations, company policies, and quality control standards.
• Identify and resolve operational issues, discrepancies, and bottlenecks to maintain smooth workflow.
• Conduct regular inventory checks, reconcile stock, and investigate variances.
• Operate warehouse equipment such as forklifts, pallet jacks, and reach trucks safely and efficiently (certification required).
• Maintain accurate records of incoming and outgoing goods, stock levels, and team performance.
• Communicate effectively with other departments, suppliers, and customers as needed.
• Contribute to continuous improvement initiatives and process optimization within the warehouse.
• Participate in performance reviews and disciplinary actions for team members as required.

Job Qualifications

• Proven experience (3+ years) in a warehouse environment, with at least 1 year in a supervisory or team lead role.
• Strong understanding of warehouse operations, inventory management principles, and logistics processes.
• Valid forklift, reach truck, and/or pallet jack operator certification.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and manage a diverse team effectively.
• Proficiency in using Warehouse Management Systems (WMS) and Microsoft Office Suite.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to work various shifts, including evenings and weekends, as required.
• Good command of English; knowledge of Dutch or French is a plus.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive.

We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us. Our global business Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.