Voice and VTC Technician

Vector Synergy; Brussel; On-site; EUR 55,000 - 85,000; Full time

Job summary

VECTOR SYNERGY sp. z o.o. in Brussels, Belgium, seeks a candidate with NATO Cosmic Top Secret clearance to support secure Voice, Video, and Video Teleconferencing (V3oIP) services. The role focuses on recovery, troubleshooting, and maintenance of V3oIP systems.

Required experience includes secure collaborative services and V3oIP operations, with ability to work under time constraints. NATO security policies familiarity is desirable.

Qualifications

• Possess higher secondary education with at least 3 years post related experience and possess at least 1 year post-related experience working in secure collaborative services.
• Possess at least 1 year of experience in maintaining, operating, and supporting daily Secure V3oIP.
• Possess at least 1 year of experience in assessing and solving technical issues in a troubleshooting environment, under pressure and with time constraints.

Responsibilities

• Performing recovery activities associated with secure Voice, Video, and Video Teleconferencing (VTC) over IP (V3oIP) services.
• Performing troubleshooting activities associated with secure Voice, Video, and Video Teleconferencing (VTC) over IP (V3oIP) services.
• Performing maintenance activities associated with secure Voice, Video, and Video Teleconferencing (VTC) over IP (V3oIP) services.

Skills

Troubleshooting under pressure

Secure collaboration services

Technical issue resolution

Education

Higher secondary education

Tools

Cisco Expressways

Cisco Unified Communications Manager

Job description

• P ossess higher secondary education with at least 3 years post related experience and possess at least 1 year post-related experience working in secure collaborative services;
• P ossess at least 1 year of experience in maintaining, operating, and supporting daily Secure V3oIP;
• P ossess at least 1 year of experience in assessing and solving technical issues in a troubleshooting environment, under pressure and with time constraints .

Location:

Brussels, Belgium

Security Clearance

NATO Cosmic Top Secret

Deadline For Application

15 / 10 /2026

Skills, Knowledge, Experience Required

• P ossess higher secondary education with at least 3 years post related experience and possess at least 1 year post-related experience working in secure collaborative services;
• P ossess at least 1 year of experience in maintaining, operating, and supporting daily Secure V3oIP;
• P ossess at least 1 year of experience in assessing and solving technical issues in a troubleshooting environment, under pressure and with time constraints .

Desirable

• F ield experience and knowledge related to Session Border Controllers (SBC) Cisco expressways;
• K nowledge and experience working with Cisco Unified Communications Manager;
• F amiliarity with NATO and national Information Technology (IT) security policies .

Duties/role

• Performing recovery activities associated with secure Voice, Video, and Video Teleconferencing (VTC) over IP (V3oIP) services ;
• Performing troubleshooting activities associated with secure Voice, Video, and Video Teleconferencing (VTC) over IP (V3oIP) services ;
• Performing maintenance activities associated with secure Voice, Video, and Video Teleconferencing (VTC) over IP (V3oIP) services .

Additional information:

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL [phone], FAX [phone], www.vectorsynergy.com , [e-mail]