Temporary Collection Advisor

Ayvens; Zaventem; Hybride; EUR 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

Free medical care plan

Pension scheme

Meal vouchers

Eco vouchers

Flexible income plan

Homeworking several days a week

Résumé du poste

Ayvens is seeking a Temporary Collection Advisor to manage client invoices and drive timely payments. You will handle written and phone communications, maintain an organized portfolio of customers, and ensure accurate records while following the established collection strategy.

The role emphasizes strong Dutch and French communication, patience, empathy, and robust administrative skills in a fast‑paced, supportive environment. Opportunities for growth and internal mobility are available.

Qualifications

• First collection experience.
• Strong written and verbal communication in Dutch and French.
• Good interpersonal skills and client empathy.
• Solid administrative capabilities.

Responsabilités

• Handle written and telephone correspondence with clients and internal staff regarding outstanding invoices.
• Own and manage a portfolio of customers for collections.
• Keep accurate records of all actions taken and follow the collection strategy.
• Maintain good relationships with internal departments and external partners.
• Collaborate to resolve payment issues and negotiate feasible repayment terms.

Connaissances

First Collection experience

Dutch

French

Communication

Patient, empathetic

Administrative skills

Description du poste

Looking forward to a new challenge? Join our Collections team as a Temporary Collection Advisor!

Why Ayvens?

At Ayvens, progress starts with you. We support our customers, drivers, and partners from departure to destination by providing full-service leasing, flexible subscription services, fleet management, and multi-mobility solutions tailored to large corporates, SMEs, professionals, and individuals.

With over 3.4 million vehicles managed across more than 42 countries, we’re redefining mobility with innovative, sustainable solutions – from electric vehicles and bikes to mobility budgets and even drones. One kilometre at a time, we’re shaping a better, smarter, and greener future of transport.

We're not just a mobility provider—we're a transformation partner. We leverage our scale and expertise to lead the journey to net zero and drive the digital evolution of our industry. Our team is committed to helping our customers thrive by focusing on what matters most to them.

At Ayvens, our success is built on authenticity, curiosity, commitment, and collaboration. We celebrate diverse people and ideas, and we believe everyone should be empowered to be themselves and make an impact.

But we can’t do it alone. We’re looking for pioneers, leaders, and changemakers who are ready to shape the future of mobility. Ready for the ride of your professional life? Explore opportunities at our six locations in Belgium and join us on this exciting journey.

Your responsibilities

As a Temporary Collector Advisor, you will be responsible for written and telephone correspondence with clients and internal staff regarding outstanding invoices. Your goal? Getting very outgoing invoice paid as smoothly as possible.

• Written and telephone correspondence with internal staff, clients.
• You will be responsible for your own portfolio of customers.
• Maintain an accurate record of all actions taken.
• Ensuring that the collection strategy is followed as well as implemented.
• Ensure good relationship with all internal departments and external partners.

Who are we looking for?

• You have a first experience in Collection.
• You are born to communicate and have an excellent knowledge of Dutch and French. This both in writing and orally.
• You are patient, empathetic and resolute.
• solving problems. You are decisive and stress resistant.
• You have a self-confident attitude that can only benefit your negotiations with third parties.
• You have strong administrative skills.

What do we offer?

Join Ayvens – Drive the Future of Mobility

At Ayvens, we’re turning mobility into more than just a destination — we’re making it a great experience. And to make that happen, we need people who make a difference.

We’re committed to helping our colleagues grow, thrive, and reach their full potential. That means:

• fair and competitive compensation
• You can count on a well-rounded benefits package, including a free medical care plan, pension scheme, meal and eco vouchers, and a flexible income plan.
• Healthy work-life balance
• Possibility of homeworking several days a week
• Thorough onboarding process and performance feedback
• Opportunities for internal mobility

At Ayvens, we welcome fresh ideas, innovation, and open feedback. We’re building a culture where everyone has the space to be themselves and contribute to something bigger — the future of sustainable mobility.

We are Ayvens. We’re ready for what’s next.