Technical Support Team Lead — Remote (2 Days/Week)

Bureau d'Electronique appliquée S.A.; Angleur; Hybride; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Company car

Meal vouchers

Hospitalisation and group insurance

Comprehensive training

Résumé du poste

Bureau d'Electronique appliquée S.A. is seeking a Technical Support Team Lead based in Belgium, at the Liège Science Park. In this role, you will lead a team providing high‑quality support for our Pedestrian Entrance Sensors. You'll ensure efficient support activities and develop knowledge-management practices.

The ideal candidate has a Master’s degree, around 10 years of experience in technical support, and strong analytical skills. Benefits include a full-time contract, flexible working hours, an attractive salary package, and comprehensive training.

Qualifications

• 10 years of experience in technical support or similar roles.
• Proven experience in expert coordination or people management.
• Ability to work under pressure with analytical thinking.

Responsabilités

• Lead and develop the Technical Support team.
• Ensure efficient technical support activities.
• Structure and improve support processes.

Connaissances

Analytical skills

Leadership qualities

Fluency in French

Fluency in English

Deep understanding of support operations

Formation

Master’s degree in engineering or related field

Outils

CRM tools

Power BI

Description du poste

Bureau d'Electronique appliquée S.A. is seeking a Technical Support Team Lead based in Belgium, at the Liège Science Park. In this role, you will lead a team providing high‑quality support for our Pedestrian Entrance Sensors. You'll ensure efficient support activities and develop knowledge-management practices.

The ideal candidate has a Master’s degree, around 10 years of experience in technical support, and strong analytical skills. Benefits include a full-time contract, flexible working hours, an attractive salary package, and comprehensive training.