Technical Support Engineer - BOSCH

Syensqo SA; Brussel; Hybrid; EUR 65,000 - 82,000; Full time

Benefits offered by this job

Maternity/paternity leave (16+ weeks)

Training platform for all employees

Hybrid working model available

Free language courses (24 languages)

Well-being sessions

Job summary

Syensqo is seeking a Customer Technical Development (CTD) Engineer to provide timely, high-quality technical expertise across Europe, with a primary focus on the automotive market including electrification. The role supports product positioning and market development in Syensqo’s Specialty Polymers business.

The position covers application development activities across Europe, with emphasis on Auto market incld. Electrification, and requires collaboration with R&D, Marketing and Sales.

Qualifications

• Min. Bachelor’s degree in Chemistry, Polymer Engineering, Material science, or a related field.
• 5+ years of technical support or research experience in Design and injection/extrusion processing technology of Plastic Polymers.
• Fluency in English and German is a must, other languages is a plus.

Responsibilities

• Develop technical expertise on existing and new applications of Syensqo’s products in collaboration with R&D, Marketing, Sales, and other internal functions, as well as with external parties such as customers and testing institutes.
• Provide proactive technical consultation and subject-matter expertise to anticipate issues and deliver effective technical solutions for customers and prospects.
• Build and maintain strong relationships across customer organizations, including end-user technical stakeholders, and engage with relevant industry associations to stay close to market needs and emerging technology trends.
• Identify and develop new application and growth opportunities with existing and prospective customers; deliver compelling technical proposals and application demonstrations.
• Provide end-to-end technical support: train customers, troubleshoot and resolve technical issues/complaints, and drive corrective actions in collaboration with internal teams.
• Represent the company externally through technical conference presentations and create high-quality technical content for internal and customer use.

Skills

5+ years experience

Problem solving

English and German fluency

Education

Bachelor’s degree in Chemistry / Polymer Engineering / Material Science

Tools

CAE/Moldflow

Job description

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

We are looking for:

We are looking for a Customer Technical Development (CTD) Engineer to provide timely, high-quality technical expertise to customers and to partner with our commercial team to drive new application and market development. The role supports product positioning and adoption to grow Syensqo’s Specialty Polymers business within the assigned domain and territory.

This position covers application development activities across Europe, with a primary focus on the automotive market, including electrification.

This individual will be responsible for application development activities in the European Market, with main focus on Auto market incld. Electrification.

Key customer engagement: Bosch

Role And Responsibilities

• Develop technical expertise on existing and new applications of Syensqo’s products in collaboration with R&D, Marketing, Sales, and other internal functions, as well as with external parties such as customers and testing institutes.
• Provide proactive technical consultation and subject-matter expertise to anticipate issues and deliver effective technical solutions for customers and prospects.
• Build and maintain strong relationships across customer organizations, including end-user technical stakeholders, and engage with relevant industry associations to stay close to market needs and emerging technology trends.
• Identify and develop new application and growth opportunities with existing and prospective customers; deliver compelling technical proposals and application demonstrations.
• Provide end-to-end technical support: train customers, troubleshoot and resolve technical issues/complaints, and drive corrective actions in collaboration with internal teams.
• Represent the company externally through technical conference presentations and create high-quality technical content (presentations, articles, training materials, product databases, and documentation) for internal and customer use.

You will bring:

• Min. Bachelor’s degree in Chemistry, Polymer Engineering, Material science, or a related field.
• 5+ years of technical support or research experience in the fields related to Design and injection/ extrusion processing technology of Plastic Polymers.
• Profound understanding of polymer chemistry, material properties, structural part/tooling design, equipment and processing technology for targeted markets.
• Strong problem-solving and analytical skills-able to diagnose complex issues under pressure.
• CAE/Moldflow knowledge to communicate results to assigned customers
• Fluency in English and German is a must, other languages is a plus

What We Offer

• The Belgian annual base salary range reasonably expected to be paid for this new hire is: € 65.280 to € 81.600. Actual compensation will be determined based on factors such as skills, experience, qualification and internal equity and can ultimately be more or less than the posted salary rang
• At least 16 weeks of maternity/paternity and co-parenting leave
• Training platform for all employees
• Hybrid working model available.
• Free language courses (24 languages available) and well being sessions

Additional Information

Remote working: Yes

Travel: Up to 50% across EMEA

Location: Belgium, Czech Republic, Germany, Italy, Poland, Romania

Salary: The primary location for this job is Belgium; however, it may also be based in other countries. For other countries, local competitive salary conditions will apply, in line with local legislation. Information will be provided before your first interview.

About Us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.