Teamlead Applications

Compusearch bv; Brussel; Sur place; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Company car

Charging card

Mobile phone

Internet allowance

Meal vouchers

Health insurance

Pension insurance

Résumé du poste

Compusearch bv is seeking an experienced Team Manager Applications to lead a multidisciplinary team responsible for delivering customer applications with Salesforce at its core. You will own project portfolios, define roadmaps, and collaborate with senior stakeholders to drive digital transformation.

The role combines people leadership, architectural input, and delivery governance to ensure high-quality, customer-centric solutions across the organization.

Qualifications

• Master's degree in a relevant field.
• 5+ years of experience leading application teams or large projects.
• Proven track record delivering customer-facing digital solutions.
• Fluent in Dutch and French; professional English is a plus.
• Hands-on CRM experience; Salesforce knowledge is a strong asset.

Responsabilités

• Lead a multidisciplinary team of about 10 professionals including analysts, developers, PMs, a Salesforce Architect and Release Manager.
• Foster a high-performing culture and develop team members.
• Prioritize work and balance resources with business priorities.
• Own the portfolio of customer IT projects and translate strategy into a roadmap.
• Collaborate with stakeholders and enterprise architects on future vision.
• Ensure delivery within scope, budget, quality and timelines.
• Oversee maintenance and support of applications; ensure high availability.
• Manage incidents, changes, and service requests per SLAs.
• Monitor health and performance of key applications.
• Provide functional leadership to Salesforce team members and governance.
• Manage budgets and supplier contracts; drive continuous improvement.

Connaissances

Team leadership

Coaching

Portfolio ownership

Stakeholder management

People management

Communication

Analytical skills

Formation

Master's degree in Computer Science/Engineering/Economics/Business

Outils

Salesforce

JIRA

Planview

Omnitracker

Enterprise Architect

Description du poste

Are you an experienced IT Applications teamleader with a passion for customer-centric solutions, digital transformation, and high-performing teams?

We are looking for a Team Manager Applications to lead a multidisciplinary team responsible for delivering and evolving the customer application landscape, with Salesforce at its core.

Size of the team: 10FTE's

In this strategic leadership role, you will combine people management, project portfolio ownership, and technology leadership to ensure the successful delivery and continuous improvement of customer-focused digital solutions.

• Lead, coach, and inspire a multidisciplinary team of approximately 10 professionals, including application analysts, developers, project managers, as well as a Salesforce Technical Architect and Release Manager.
• Foster a collaborative, motivated, and high-performing team culture while supporting the professional growth of each team member through effective coaching and development.
• Prioritize team activities and ensure the right balance between workload, resources, and business priorities.
• Own and manage the portfolio of customer-related IT projects, translating the company's Customer Strategy into a clear and actionable project roadmap.
• Work closely with business stakeholders and enterprise architects to define and communicate the future vision of the customer application domain.
• Ensure successful project delivery within agreed scope, budget, quality, and timelines.
• Oversee the maintenance, enhancement, and support of the applications within your domain, ensuring high availability and an excellent user experience.
• Organize and optimize the handling of incidents, change requests, and service requests in line with departmental processes and agreed service levels (SLAs).
• Proactively monitor the health and performance of business-critical applications.
• Provide functional leadership to the Salesforce Technical Architect and Release Manager, ensuring governance, consistency, knowledge sharing, and the adoption of best practices across all Salesforce teams.
• Manage the budgets and supplier contracts required to deliver your team's objectives.
• Drive continuous improvement initiatives and stay informed about emerging technologies and industry trends.

Required experience

• Master's degree in Computer Science, Engineering, Economics, Business, or another relevant scientific discipline.
• At least 5 years of experience managing application development teams or leading complex application projects.
• Proven experience delivering customer-facing digital solutions within an enterprise environment.
• Fluent in both Dutch and French. Good professional command of technical English.
• Hands-on experience implementing or managing CRM solutions.
• Experience with Salesforce Service Cloud, Experience Cloud, and/or Field Service is a strong advantage.
• Familiarity with Enterprise Architect, JIRA, Planview, Omnitracker, and AI-driven solutions is considered a plus.
• You bring strong leadership and coaching skills.
• Excellent communication and stakeholder management abilities.
• Strong analytical and organizational skills.

Our customer offers

• Fulltime & Permanent employment contract
• A dynamic workplace
• Hybrid working and a healthy work-life balance
• An attractive compensation package including: company car + charging card , Mobile phone , Internet allowance , Representation allowance, Meal vouchers , Health, hospitalization, and pension insurance ,additional fringe benefits