Systems & Integration Engineer

Cefaly US Inc; Luik; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid-friendly work environment

13th month salary and bonus

Remote work / office expense allowance

20 days annual leave + 10 holidays

Pension & hospitalization insurance (D

Job summary

CEFALY Technology in Liège is seeking a Systems & Integrations Engineer to manage core platforms, AWS cloud, and cross-system integrations. You will own platform health, data flows, and vendor relationships in a hands-on, high-ownership IT role.

The ideal candidate has 3+ years in systems/integration roles, strong NetSuite experience, and excellent English communication. French is a plus in our international environment, with a hybrid work setup in Liège.

Qualifications

• 3+ years in systems administration, integration engineering, or similar IT role
• Experience managing enterprise SaaS platforms (NetSuite preferred)
• Hands-on experience building or maintaining integrations via an iPaaS
• Strong analytical and troubleshooting skills; trace data flows and diagnose root causes
• Excellent English communications; French is a strong asset
• Experience in regulated industries (medical devices/pharma/healthcare) a plus; familiarity with HIPAA/SOC 2 preferred
• Ability to work independently and manage priorities in a fast-paced, international environment

Responsibilities

• Administer and maintain core SaaS platforms (NetSuite, Shopify, WordPress) and vendor relationships
• Monitor platform health, availability and performance; resolve issues
• Design and manage data flows between NetSuite, Shopify, Salesforce and others
• Build transformation logic, error handling and alerting for integrations
• Manage AWS infrastructure (EC2, S3, IAM, Lambda) and ensure security
• Support deployment of new cloud components as the business evolves
• Serve as escalation point for platform/integration issues; contribute to operations processes
• Participate in evaluating and implementing new tools as technology stack grows

Skills

ERP knowledge

Analytical skills

Troubleshooting

English communication

French language

Tools

NetSuite administration

Shopify administration

WordPress administration

Microsoft Entra ID

Celigo / iPaaS

AWS (IAM, S3, EC2, Lambda)

CloudWatch / cost management

Salesforce

SuiteScript

SuiteFlow

Node.js

Okta / Google Workspace

CMS / WordPress

Plugins

Job description

CEFALY Technology is a Belgian medical device company and global pioneer in neurostimulation for migraine treatment. Our FDA-cleared and CE-marked devices are used by hundreds of thousands of patients across the US and Europe. With headquarters in Liège and a growing commercial presence across five channels — US Commercial, VA, EU, Clinical Trials, and White Label — we operate at the intersection of cutting-edge medical technology and world-class digital commerce.

Role Overview

We are looking for a Systems & Integrations Engineer to join our IT team in Liège. This is a hands-on, high-ownership role responsible for administering our core business platforms, maintaining our AWS cloud environment, and building and monitoring the integrations that connect them. You will be a critical enabler of CEFALY's global operations — ensuring that our systems run reliably, our data flows accurately, and our teams have the tools they need to succeed.

Key Responsibilities

Platform Administration

• Administer and maintain CEFALY's core SaaS platforms including NetSuite ERP, Shopify, WordPress, Microsoft Entra ID, and related tools
• Own vendor relationships for platform tools - coordinate renewals, escalations, and configuration changes
• Keep platforms configured to support business operations across all business channels
• Monitor platform health, availability, and performance; proactively resolve issues

Integration Management

• Implement, maintain, and monitor integrations between business systems using Celigo (iPaaS) and API-based connections
• Design and manage data flows between NetSuite, Shopify, Salesforce, third-party logistics providers, and other systems
• Build transformation logic, error handling, and alerting for integration pipelines
• Troubleshoot and resolve integration failures with urgency and rigor
• Document integration architecture, data mappings, and runbooks
• Manage AWS infrastructure including EC2, S3, IAM, Lambda, and related services
• Ensure appropriate security configurations, access controls, and cost monitoring are in place
• Support the deployment of new cloud-based components as the business evolves

Operations & Support

• Serve as a primary escalation point for platform and integration issues raised by internal teams
• Contribute to IT operations processes: change management, incident response, documentation, and onboarding/offboarding
• Participate in evaluating and implementing new tools as CEFALY's technology stack grows

Skills & Experience

• ERP
• NetSuite administration
• SuiteScript, SuiteFlow
• eCommerce
• Shopify administration
• Shopify B2B, liquid templates
• Integration
• Celigo or equivalent iPaaS (Boomi, Workato, MuleSoft)
• Cloud
• AWS (IAM, S3, EC2, Lambda)
• CloudWatch, cost management
• CRM
• Salesforce or similar CRM
• Apex basics, flows
• Identity
• Okta, Google Workspace
• Scripting
• SuiteScript, Node.js
• CMS
• WordPress administration
• Plugins

Qualifications

• 3 or more years of experience in systems administration, integration engineering, or a closely related IT role
• Demonstrable experience managing enterprise SaaS platforms (NetSuite strongly preferred)
• Hands-on experience building or maintaining integrations using an iPaaS platform
• Strong analytical and troubleshooting skills; able to trace data flows and diagnose root causes
• Excellent written and verbal communication skills in English; French a strong asset
• Experience in regulated industries (medical devices, pharma, healthcare) a plus; familiarity with HIPAA compliance requirements and SOC 2 frameworks strongly preferred
• Ability to work independently and manage priorities in a fast-paced, international environment

What We Offer

• Competitive compensation commensurate with experience
• Work at a mission-driven medical device company whose products improve patients' lives every day
• Collaborative, international team with colleagues across Belgium, the US, and beyond
• Hybrid-friendly working environment based at our Liège headquarters
• Meaningful ownership of critical systems from day one
• Opportunities for growth as CEFALY's technology footprint continues to expand
• 20 days of annual leave plus 10 statutory holidays
• Contributions to the sectoral supplementary pension and hospitalization insurance plan (DKV – covering all family members)
• One day of seniority leave for each completed five-year period of service
• 13th month salary and bonus
• Remote work / office expense allowance