Systems Engineer - Critical Communication

Thales Group; Tubeke; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

THALES BELGIUM is seeking a Critical Communication Systems Engineer to join the system engineering department and drive design, delivery and maintenance of critical communication solutions for homeland and defense customers.

You will analyze customer needs, define solutions, write specifications, and support subcontractors while contributing to tests, lab setup and PoC activities. The role includes 24x7 on-call duties and close collaboration with the Service Manager.

Qualifications

• Engineering Master degree in Computer Science and/or Telecommunications with at least 3 years of relevant experience in systems integration and/or advanced technical support (L2/L3).
• Experience with complex systems and networks and a willingness to explore new technologies.

Responsabilités

• Understand and analyze the customer’s needs.
• Find the best solution and support the solution definition to meet the customer operational needs.
• Write technical specification definition and support Thales’s subcontractors.
• Contribute to the test plan to demonstrate functionality and stability.
• Contribute to configuring, supporting, monitoring and troubleshooting customer network infrastructure.
• Own technical upgrades of the customer's systems, in line with roadmaps and Service Manager agreements.
• Setup, maintain, improve and document the System Integration Lab, including telecommunication equipment.
• Prepare equipment for PoC, plan service activities, support clients in resolving issues.
• Collaborate with the Incident Manager for 24x7 support projects and communicate production changes.
• Be part of the 24x7 on-call team when autonomous.

Connaissances

Datacenter virtualization

Managed network equipment

Scripting

Linux servers

Windows servers

IP networks

VoIP/SIP/Asterisk

Cybersecurity awareness

English fluency

French or Dutch

Formation

Engineering Master degree in Computer Science and/or Telecommunications

Description du poste

Location: Tubize, Belgium

Your mission

The Critical Communication Systems Engineer will be part of the system engineering department of THALES BELGIUM, which is responsible for the integration of critical communication solutions for homeland and defense customers. As part of your activities, you will join be a major stakeholder in the design, delivery and maintenance of complex systems used by our critical communication customer to fulfill their needs.

Your responsibilities

• Understand and analyze the customer’s needs;
• Find the best solution and support the solution definition to meet the customer operational needs;
• Write technical specification definition and support Thales’s subcontractors;
• Contribute to the test plan to demonstrate functionality and stability;
• Contribute to configuring, supporting, monitoring and troubleshooting customer network infrastructure ;
• Being part of the engineering discipline and reporting in dotted line to the Service Manager, you take ownership of technical upgrades of the customer's systems, according to the roadmap and agreements with the customer and Service Manager.
• Setup, maintain, improve and document the System Integration Lab, including telecommunication equipment;
• Prepare, configure equipment for Proof of Concept (PoC) of solution; Plan and document the service activities; Support clients in resolving technical problems and taking advantage of such opportunities;
• Collaborate with the Incident Manager in our service organization for our 24x7 support projects. Communicate about modifications on the production system.
• Be part on the 24x7 on-call team when showing sufficient autonomy

Your profile

• Engineering Master degree in Computer Science and/or Telecommunications with at least 3 years of relevant experience in systems integration and/or advanced technical support (L2/L3);
• The Critical Communication Systems Engineer needs to be a technical passionate. Based on their previous expertise on systems and networks, they will be eager to discover new technologies;
• Demonstrable skills in at least 4 of the following fields: Datacenter virtualization (VMWare ESXi clusters is an asset). Managed network equipment (Cisco is an asset). Scripting (Bash - Python). Linux and windows servers. IP networks (including routing, QoS, VPN and NAT). VoIP, SIP, Asterisk
• Interest for Cybersecurity (network security in particular) is an asset;
• Fluent in English (professional capacity); Fluent in French or Dutch is an asset;
• Capacity for innovation;
• Capability to organize work and share updates through Kanban

Future opportunities

Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your Competencies in different areas: Room for and attention to personal development Build your talents in another domain of Thales Group, discovering new products, new customers, new country or move to a more complex Solution Choose between a technical expert or a leadership path Build an international career within a leading Engineering Group