System Engineer

ACENSI; Brussel Hoofdstad; Sur place; EUR 42 000 - 65 000; Plein temps

Résumé du poste

ACENSI Belgium is seeking a Windows Application Support Engineer to join the Data & App Support team. You will deploy and maintain in-house apps across acceptance and production, spanning Windows IIS and SQL, with a hybrid mix of Windows and Linux environments.

The role requires readiness for 24/7 on-call duty and collaboration with IT clients. Strong knowledge of Windows Server, IIS, PowerShell, and databases is expected, with a willingness to learn new technologies.

Qualifications

• Proven recent experience in supporting Applications on Linux RedHat, deploying apps, checking logs, and health/performance monitoring.
• Proven recent expert experience with Windows Server (2012-2022) with >10 years in administration.
• Proven knowledge of IIS management and web site deployments.
• Knowledge of PowerShell scripting.
• Experience with MS-SQL, MongoDB, RabbitMQ, Redis Cache and related data stores (on-the-job coaching provided).
• Understanding of firewalls and network load balancing concepts.
• Knowledge of DevOps and CI/CD pipelines.

Responsabilités

• Assist on day-to-day operational tasks like deploying and updating in-house applications in acceptance & production environments (mostly Windows IIS & SQL-based).
• Assist on application server architecture for deployment of new applications: analyse requirements, help design, and deploy in acceptance/production.
• Contribute to and validate DRP/BCP documents and partake in their execution.
• Interface with (mainly IT) clients.
• Second-line troubleshooting of issues.
• Configure F5 load balancing VIPs for web applications.
• Support core applications: RabbitMQ, Redis Cache and other shared technologies.
• Ensure 2nd/3rd level support with external vendors as needed.
• Maintain up-to-date operating and installation documentation.
• Participate in the duty roster (24/7, 1 in 6 weeks).

Outils

F5

Description du poste

Expanding steadily since its launch in 2003, the ACENSI group is an IT consultancy firm, well known for their technical and functional know-how, who specialize in Telecommunications, Media and Financial Markets, as well as in the Energy industry. ACENSI guides businesses in evolutionary IT projects from the initial strategies through to their realization (Management and Project management, Development, Design and Implementation, Infrastructure). From its original focus on technical engineering and Business Analysis, ACENSI has developed new areas of expertise in Human Resource Management Systems, Business Intelligence, e-learning and Client Relationship Management. Dynamism, enthusiasm and social development are all valued at ACENSI, allowing our clients to benefit from consultants with a true blend of talents.

ACENSI BELGIUM is looking for his client a Windows Application Support Engineer(F/M/X)

The IT-TI Data & App Support department is looking for an application support engineer. This candidate will be part of the Data and Application Support team, which is responsible for deploying all in-house developed applications running in Acceptance & Production, and which manages some core shared applications and middleware to support those applications (like Microsoft SQL Server, MongoDB, RabbitMQ, …). Some of these deployment environment have stringent security constraints, and the candidate should exhibit a working knowledge of authentication, authorization, firewalls and deep security. More and more applications are being deployed on Linux servers, and as such the team needs to expand his knowledge to both Windows and Linux deployment. In addition to that, team members are also responsible for the validation and execution of Disaster Recovery Plans (DRP) and are involved in Business Continuity plans. We are looking for a medior-to-senior profile, eager to learn, and able to learn quickly.

Requirements:

Key responsibilities

• Assist on day-to-day operational tasks like deploy and update all in-house developed applications in acceptance & production environments (mostly Windows IIS & SQL based).
• Assist on application server architecture for deployment of new applications: analyse requirements, assist on the design, and setup/deploy the application in acceptance and production environments.
• Contribute to and validate the technical and infrastructure parts of DRP and BCP documents, as well as being involved in their execution.
• Interface with (mainly IT) clients.
• Second-line troubleshooting of issues.
• Configuration of F5 load balancing VIPs for web applications.
• Supporting implementations on core applications: RabbitMQ, Redis Cache and other shared technologies – knowledge of these products is a nice to have.
• Ensure optimal 2nd/3rd level (interface to Microsoft and other 3rd parties) support.
• Keep operating and installation documentation for the above areas up to date.
• Be part of the duty role (24/7, 1 in 6 weeks) in this team.

Your profile

Technical Skills

• Proven recent experience in supporting Applications on Linux RedHat (deploy an application, verify logs, monitor health and performance of a system, create scripts).
• Proven recent expert experience with Windows Server (2012-2022) (>10 years).
• Proven knowledge of IIS management and web site deployments.
• Knowledge of PowerShell.
• Knowledge of MS-SQL, MongoDB, RabbitMQ, NEO4J or Redis Cache is a plus (on the job coaching/training as operator will be provided in missing knowledge).
• Understanding of firewalls and network load balancing concepts (product knowledge will be provided).
• Knowledge of DevOps and CI/CD pipelines.

Non-technical Skills

• Team player, but able to work independently.
• Analytical skills for troubleshooting work.
• Pragmatic mindset and customer minded.
• Must be able and eager to learn new products or technologies (if not all of the above technologies are known, it is expected to learn them within a year maximum).
• Must be natively French or Dutch speaking, able to speak and understand the other language – English mandatory for documents and international meetings, German is a plus.
• For the Duty, you must have a driver’s license and a mobile phone.
• Good level of Dutch and/or French and English is required.