Support engineer media

OneSource Consulting; Brussel Hoofdstad; Hybride; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Exposure to broadcast technology

Résumé du poste

OneSource Consulting in Belgium seeks a Support Engineer Media to join our hybrid team. You will be the daily link for journalists, editors, and directors, resolving technical incidents and enabling smooth broadcasts across radio, TV, and online platforms.

You thrive in a fast-moving media environment, enjoy teaching end users, and bring a hands-on mindset to testing new systems, equipment, and workflows while maintaining high quality standards and strong service attitude.

Qualifications

• Degree in a technical field and interest in media technology.
• Fascination with technology and media production environments.
• Strong communication and customer-oriented mindset.

Responsabilités

• Serve as first-line support for journalists, editors, and directors with technical issues.
• Coordinate with the technology team to restore services quickly and document resolutions.
• Assist with testing new systems and provide end-user training.

Connaissances

Media

Broadcast environment

Technical coordination

Audio/video editing

Media file processing

Windows OS

macOS

Audio/Video recording equipment

Formation

Master's or Bachelor's degree in technical field

Outils

Editing software

Broadcast equipment

Description du poste

CONTRACT DURATION: 01/10/2026 - 31/12/2030

WORK MODE: 100%(FULL TIME AND HYBRID AND 2-3 DAYS ONSITE PER WEEK)

JOB DESCRIPTION

• We are looking for a Support Engineer with an interest in media. This can be done half-time or full-time.

WHAT CAN YOU EXPECT FROM THIS ASSIGNMENT?

• Do you want to feel the positive impact of your work on our viewers, listeners and colleagues every day? Do you get energy from helping and speaking to others? Do you like the challenges that live broadcasts bring? Do you want to be the first to get started with new technologies? Then you are the Support Engineer Media we are looking for.

WHAT DO WE EXPECT FROM YOU?

• As a media support engineer, you are in the middle of the production process every day: journalists, editors, directors can confidently submit their technical problem to you, on which you can get to work. You solve the technical incidents yourself or you encourage a fellow specialist to rectify the situation as quickly as possible.
• You provide first-line support to production staff from the various editorial teams. You support them in all technical resources/facilities that are used for the radio networks, the news service and the TV editors. You have a coordinating role in solving difficulties, directing your colleagues within the technology department to restore service as quickly as possible. You will help follow up on technical projects (e.g. new studios, broadcasting system, recording equipment, etc.). You will test new systems and equipment and you will document and provide training to end users.

WHO ARE YOU?

• You have a master's or bachelor's degree (preferably in a technical field such as industrial engineering, computer science, etc. or equivalent through experience) and you are fascinated by technology. Do you have an audiovisual education and sufficient knowledge of IT and electronics? Then you are also eligible. You are very communicative and customer-oriented. You are stress resistant and able to deal with feedback. You attach importance to quality and you have a great sense of responsibility. You are a problem solver, strive for high quality standards and give the best of yourself to achieve the best results with the available people and resources. You have an analytical mind and can correctly analyze a question from the customer. You have a team spirit, know how to integrate smoothly and identify with the objectives of the Client. You are willing to work morning, day, evening and weekend.

SKILLS

• Demonstrable experience within the media
• Demonstrable experience within the broadcast environment or audiovisual technology.
• Demonstrable experience in operating/coordinating a technical environment
• Higher education (Master or Bachelor) or equivalent through experience
• Demonstrable experience with audio and video, editing programs
• Proven experience in processing media files
• Proven Knowledge of the Windows Operating System
• Demonstrable Knowledge of audio and/or video recording equipment such as microphones, mixing consoles, video cameras, etc.
• Proven knowledge of the macOS operating system