Study Abroad Officer

Vrije Universiteit Brussel; Elsene; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Public transport reimbursement

Hospitalisation insurance

Lifelong learning via VUB LRN

Sport facilities and campus dining

Job summary

The Brussels University (Vrije Universiteit Brussel) seeks a Study Abroad Officer to be the main contact for incoming and outgoing exchange students at BSoG. You will guide students, coordinate mobility processes, and contribute to a welcoming international community.

Your role covers advising on applications, managing records, and supporting housing, visas, and wellbeing. The position is based on the Elsene campus with expected evening/weekend involvement as needed.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• Experience in higher education or student services is valuable.
• Experience with international exchange or mobility programmes is desirable.
• Strong problem-solving and client-oriented attitude.
• Excellent organizational and administrative skills.

Responsibilities

• Coordinate incoming/outgoing exchange programmes and advise students on applications and mobility procedures.
• Manage student records and mobility-related administration.
• Support orientation, community-building and housing/visa aspects for international students.
• Act as main contact for international students and provide timely follow-up on issues.
• Coordinate Erasmus+ reporting and maintain relationships with partner institutions.

Skills

Problem solving

Client oriented

Organizational skills

Teamwork

Independent work

English fluency

French knowledge

Dutch asset

E-learning tools

Education

Bachelor’s degree in related field

Tools

Canvas

Moodle

Blackboard

Connect

Job description

For almost 50 years, the Vrije Universiteit Brussel has stood for freedom, equality and connectedness. These values are strongly present on our campuses, in our students as well as our staff. At the VUB, you’ll find a diverse collection of personalities: pure innovators and especially people who are 100% their authentic selves. With about 3.500 employees, we are the largest Flemish-speaking employer in Brussels, an international city with which we are all too happy to be connected, and around which our four campuses are located.

2 - Position Description

As Study Abroad Officer, you are the key contact person for incoming and outgoing exchange students at BSoG. You guide students, coordinate international mobility processes, and contribute to a welcoming and supportive international community.

Your responsibilities include:

Student mobility

• You coordinate incoming and outgoing exchange programmes.
• You advise students on applications, admissions and mobility procedures.
• You support students before, during and after their international experience.
• You manage student records, academic information and mobility-related administration.
• You ensure the accurate processing of mobility documents and transcripts
• You actively contribute to the achievement of the Education team's objectives by providing administrative, organisational, and operational support where needed.
• You act as the main point of contact for international students.
• You support orientation and community-building activities.
• You assist students with practical matters such as housing, visas and wellbeing.
• You monitor student issues throughout the semester and coordinating appropriate follow-up when needed.
• You provide support to students in urgent situations when required, including occasional availability outside regular working hours.
• You maintain relationships with international partner institutions.
• You support mobility agreements and reporting activities, including Erasmus+ reporting.
• You contribute to the continuous improvement of student mobility services and procedures.
• You support the development of new international partnerships.
• You collect and follow up on student feedback to further improve the student experience.
• You help promote BSoG's international programmes and activities.

Your main workplace is the VUB campus in Elsene (Ixelles), where you are present at least four days per week.

You are flexible to occasionally work during evenings or weekends in the context of student activities, orientation programmes, recruitment events, Open Days, or urgent support needs of international students.

3 - Profile

What do we expect from you?

• You hold a Bachelor’s degree in Office Management, International Management, Business Administration, Applied Linguistics, Social Sciences, or a related field, or have equivalent relevant experience.
• Experience in higher education, international education or student services is considered a strong asset.
• Experience with international exchange or student mobility programmes is highly desirable.
• You have a problem-solving and client-oriented attitude and can think out of the boxwhile doing so.
• Experience working with e-learning tools (Canvas, Moodle, Blackboard, Connect or others) is an asset.
• You have excellent organisational and administrative skills, with strong attention to detail.
• You can both work independently and as part of a team.
• You act on the basis of the values of integrity, carefulness, objectivity, equal treatment, correctness and transparency.
• Excellent command of English and good working knowledge of French; knowledge of Dutch is an asset.

As a (non-)EEA national, meet the conditions for obtaining a valid permit for VUB and comply with the VUB residence requirements. More info here.

4 - Offer

Are you going to be our new colleague? You’ll be offered a permanent full-time contract at a salary linked to Grade 5 or Grade 6, depending on your competences and previous relevant work experience.

At the VUB, you’re guaranteed an open, involved and diverse workplace where you are offered opportunities to (further) build on your career. As well as this, you’ll enjoy various benefits:

• Full reimbursement for your home-work commute with public transport according to VUB-policy, or compensation if you come by bike;
• Cost-free hospitalisation and group insurance with guaranteed income;
• The space to form your job content and continuously learn via VUB LRN;
• Excellent facilities for sport and exercise;
• Delicious meals at attractive prices in our campus restaurants;
• An open, family-friendly work environment where attention is paid to work-life balance, and exceptional holiday arrangements with 35 days of leave (based on a fulltime contract).

6 - For office use

Contract: CDI

Head unit/faculty:Brussels School of Governance

FTE:1

Function:Student affairs officer

Recrutement type: werving

DO YOU HAVE ANY FURTHER QUESTIONS ABOUT THIS VACANCY?

You can contact the person mentioned in the job description.