Strategy & Operations Manager

Just Eat Takeaway.com; Brussel; Sur place; EUR 95 000 - 130 000; Plein temps

Résumé du poste

Just Eat Takeaway.com in Belgium is seeking a highly driven Strategy & Program Manager to shape the country strategy and drive cross‑functional initiatives from concept to delivery. You will work closely with the Managing Director and country leadership to translate ambitions into concrete plans.

You will combine strategic thinking with hands‑on execution, lead end‑to‑end projects across growth, operations, logistics and customer experience, and build strong stakeholder alignment to accelerate

Qualifications

• 5–8 years of experience in strategy consulting, transformation management, or a similar strategic/program management role.
• Strong track record of leading cross-functional projects and delivering measurable impact in competitive markets.
• Analytical and data-driven with the ability to translate insights into actionable recommendations.
• Excellent stakeholder management skills with the ability to influence senior leaders in a matrix organization.

Responsabilités

• Define and refine the Belgium country strategy with clear roadmaps, initiatives, and measurable targets.
• Provide data-driven insights on market dynamics, competition, and customer trends to guide decisions.
• Lead end-to-end cross-functional projects across growth, operations, logistics and customer experience.
• Drive projects to completion on time, within scope and with clear business impact.
• Identify opportunities to improve processes, efficiency and scalability across the organization.

Connaissances

Strategy consulting

Transformation management

Cross-functional leadership

Data-driven

Stakeholder management

Execution mindset

Fast-paced environment

E-commerce/tech familiarity

Description du poste

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience.

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

We are looking for a highly driven Strategy & Program Manager to shape and deliver our country strategy in Belgium. This role sits at the heart of the organization, working closely with the Managing Director and the country management team to define strategic priorities and drive cross-functional initiatives that deliver on our growth and budgetary ambitions.

You will combine strategic thinking with hands‑on execution, translating business goals into actionable plans and ensuring their successful delivery across teams. Acting as a central connector across functions, you will play a key role in aligning stakeholders, driving transformation, and accelerating performance.

These are some of the key ingredients to the role:

• Support the definition and continuous refinement of the Belgium country strategy, translating priorities into clear roadmaps, initiatives, and measurable targets aligned with overall company objectives
• Provide data-driven insights and analyses to guide decision-making at country management level, monitoring market dynamics, competitive landscape, and customer trends to inform strategic choices
• Lead and execute high-impact, cross‑functional projects across growth, operations, logistics, and customer experience, ensuring end‑to‑end ownership from concept to implementation
• Drive projects to completion on time, within scope, and with clear business impact, acting with accountability and commitment to achieve ambitious goals
• Identify opportunities to improve processes, efficiency, and scalability across the organization, raising the bar to deliver operational excellence
• Drive key transformation initiatives, including operational improvements, new business models, and innovative ways of working that create lasting impact
• Lead change management efforts, ensuring strong adoption across teams and functions through clear communication and stakeholder engagement
• Build strong relationships with central teams and cross‑functional stakeholders, fostering collaboration and mutual support to break down silos

What will you bring to the table?

• 5–8 years of experience in strategy consulting, transformation management, or a similar strategic / program management role
• Strong track record of leading strategy and complex, cross‑functional projects and delivering measurable impact in highly competitive markets
• Highly analytical and data‑driven and good financial background, with the ability to turn insights into actionable recommendations
• Excellent stakeholder management skills, with the ability to influence senior leaders and work across a matrix organization
• Hands‑on and pragmatic mindset, with the strong bias for action and execution
• Ability to thrive in a fast‑paced, dynamic environment and manage multiple priorities
• Experience in e‑commerce, tech, marketplaces, logistics or operations‑driven businesses
• Experience managing a small to mid‑sized team
• Fluency in English required; French and/or Dutch is a strong advantage

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best‑known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast‑paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.