Strategic Key Account Manager, 3PL & Warehousing

Ctrl-F Nv

Oevel

On-site

EUR 60,000 - 90,000

Full time

3 days ago

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Job summary

Ctrl-F Nv is seeking a Key Account Manager in Oevel, Belgium. You will build lasting client relationships within contract logistics and warehousing, focusing on growth and continuous service improvements.

You will translate client strategy into concrete account plans, manage existing accounts, and lead cross-functional teams to deliver storage, fulfilment and logistics services. Strong Dutch/English communication is essential.

Qualifications

Demonstrates strong client-oriented mindset and commercial acumen.
Translates KPI and client data into actionable improvements.
Acts independently with accountability while coordinating across teams.
Communicates effectively in Dutch and English with stakeholders.

Responsibilities

Translate client strategy into an account plan to shape commercial opportunities and priorities.
Manage existing accounts and identify opportunities for storage, fulfilment and logistics services with improvement projects.
Act as first point of escalation for operational issues and drive cross-team problem solving.
Monitor KPIs, generate reports, handle invoicing and drive client satisfaction improvements.
Collaborate with warehouse, customer service, transport and customs teams to oversee the full logistics chain.
Represent the client in monthly business reviews and support quarterly and annual performance discussions.