Strategic IT Transition Lead for Service Desk & EUC

ENTICO ICT; Brussel Hoofdstad; Hybride; EUR 90 000 - 120 000; Plein temps

Résumé du poste

ENTICO ICT is seeking an experienced Transition Manager / Project Manager to lead the migration of End User Computing (EUC), Service Desk and related support services from the incumbent to a new supplier for Honda ISD. The role requires coordinating workstreams, defining governance, and ensuring a smooth handover with strong stakeholder engagement.

Ideal candidates will have 8+ years in IT project or transition management, with proven success in large-scale outsourcing or managed service

Qualifications

• Minimum 8 years IT Project or Transition Management experience.
• Proven track record delivering large-scale outsourcing or managed service transitions.
• Experience transitioning Service Desk and Workplace Services between providers.

Responsabilités

• Develop and own the end-to-end transition plan.
• Lead service transition activities from mobilization through hypercare.
• Coordinate transition workstreams across Honda and suppliers.
• Manage dependencies, risks, assumptions and issues throughout the project lifecycle.

Connaissances

Transition management

ITIL

Service Desk Operations

Knowledge transfer

Governance

Stakeholder management

Change management

Multinational experience

Outils

ServiceNow ITSM

Description du poste

ENTICO ICT is seeking an experienced Transition Manager / Project Manager to lead the migration of End User Computing (EUC), Service Desk and related support services from the incumbent to a new supplier for Honda ISD. The role requires coordinating workstreams, defining governance, and ensuring a smooth handover with strong stakeholder engagement.

Ideal candidates will have 8+ years in IT project or transition management, with proven success in large-scale outsourcing or managed service