Strategic Head of Product Governance & Claims Oversight

SquareTrade; Brussel; Sur place; EUR 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Professional development allowance

Private healthcare

Gym/fitness allowance

Wellness allowance

Phone and internet allowance

Cycle to work scheme

Nursery scheme

Friends & Family mobile repair benefit

Charity days

Résumé du poste

SquareTrade Europe Insurance S.A. is seeking a senior professional to own underwriting governance, distribution oversight and claims performance in Europe from Brussels.

You will shape product terms, pricing inputs and portfolio profitability, while ensuring regulatory control and customer outcomes across outsourced providers. In this leadership role, you will partner with FP&A, Risk, Compliance and Legal, delivering regulator-ready reporting and continuous improvement in a fast-growing market.

Qualifications

• Experience in regulated insurance environments.
• Experience across claims, underwriting, product governance, distribution oversight.
• Experience leading cross-functional initiatives with outsourced providers.
• Strong leadership and governance skills; regulator-ready reporting.
• Language skills: fluent in English and French or Dutch.

Responsabilités

• Maintain STEI's underwriting and product governance framework.
• Ensure product changes undergo governance and approval.
• Monitor pricing assumptions, claims, and customer outcomes.
• Oversee distribution governance and outsourcing.
• Prepare annual board reports on claims and performance.
• Lead stakeholder collaboration across functions.

Connaissances

Insurance governance

Customer outcomes

Distribution models

Regulated environment

Outsourced governance

English fluency

Leadership

Formation

University degree

Description du poste

SquareTrade Europe Insurance S.A. is seeking a senior professional to own underwriting governance, distribution oversight and claims performance in Europe from Brussels.

You will shape product terms, pricing inputs and portfolio profitability, while ensuring regulatory control and customer outcomes across outsourced providers. In this leadership role, you will partner with FP&A, Risk, Compliance and Legal, delivering regulator-ready reporting and continuous improvement in a fast-growing market.