Strategic Account Manager – Cloud, AI & Growth

Dstny BE; Zaventem; Hybride; EUR 60 000 - 95 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance-based variable pay

Permanent contract

Electric company car with charging or

Mobility budget

Meal vouchers (€8/day)

Seniority leave

Flex Income Plan

Résumé du poste

Dstny BE in Belgium is looking for an Account Manager to own and grow a portfolio of existing customers in the business sector. You will build relationships with decision-makers and identify how Dstny can deliver additional value across cloud communications, mobile, connectivity, and integrations.

You will lead cross-sell and upsell opportunities, manage renewals and proposals, and collaborate with presales, product, delivery and support to ensure promises are kept.

Qualifications

• Around 2+ years of experience in B2B account management, sales or customer development.
• Commercial mindset with a track record of growing existing customer relationships.
• Ability to identify cross-sell and upsell opportunities.
• Enjoy understanding customer business needs and how to improve them.

Responsabilités

• Manage and develop your own portfolio of Belgian B2B customers.
• Build relationships with decision-makers and become a trusted commercial contact.
• Understand each customer's organisation and technology environment.
• Identify new opportunities within accounts before the customer asks for them.
• Cross-sell and upsell across cloud communications, mobile, connectivity, Teams, integrations, analytics and AI.
• Lead renewals, proposals and contract negotiations.
• Collaborate with presales, product, delivery and support to deliver on promises.

Connaissances

Account management

Relationship building

Sales

Communication

Strategic thinking

Customer discovery

Outils

CRM systems

ERP systems

Description du poste

Dstny BE in Belgium is looking for an Account Manager to own and grow a portfolio of existing customers in the business sector. You will build relationships with decision-makers and identify how Dstny can deliver additional value across cloud communications, mobile, connectivity, and integrations.

You will lead cross-sell and upsell opportunities, manage renewals and proposals, and collaborate with presales, product, delivery and support to ensure promises are kept.