Squad Master/Product owner Current Accounts & Packs

ING Hubs Romania; Brussel; Hybride; EUR 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flex Budget

Hybrid working

Profit Sharing

Pension Plan

Train pass

Résumé du poste

ING is hiring a Product Owner for the Current Accounts squad in Belgium to drive the evolution of our current account packs and ensure customer value while balancing risk and commercial goals. You’ll lead backlog, coach the team, and collaborate with stakeholders to shape digital journeys, optimize processes, and deliver high-quality outcomes with a customer-first mindset.

This role offers visibility across ING, opportunities to influence product strategy, and a hybrid working arrangement to

Qualifications

• Master degree in Business, Technology or Digital Product Management.
• Experience leading product backlogs and Agile ceremonies.
• Strong understanding of digital banking and current accounts.

Responsabilités

• Manage your squad’s backlog and lead Feature intakes, Stand Ups, Planning, stakeholder communication, and retros.
• Deep dive into Current Accounts and become ING’s next expert.
• Shape the product with customer at heart while balancing risk and commercial objectives.
• Support the team in delivering high-quality digital journeys.

Connaissances

Product Ownership

Product Management

Customer Journey

Backlog Management

Agile Ceremonies

Stakeholder Management

Leadership & Coaching

Data-Driven Decisions

Feature Prioritization

Digital Banking

Formation

Master degree in Business/Technology/Digital Product Management

Description du poste

Are you ready to continue totransform everyday bankinginto something exceptional? Doyou thrive at the crossroads of innovation, customerexperienceand strategic value? If so, join us, as we are not just managing accounts,we are shaping the future of banking!

A day in the life of aSquad Master/Product Owner

Our mission is to become the most recommendedmobile-led bankin Belgium. One which makesbanking simpleand drivesfinancial progress. We are passionate about using technology to make banking frictionless.

You will continue to drive the evolution of our current account packs, a flagship project that is defining how we create the best value for our customers and for the bank. A balancing exercise to ensure the best customer experience, apply market differentiation and foresee recurrent fee income.

Alongside this key strategic responsibility, you will drive other change initiatives related to current accounts, ensure the team’s day-to-day operational activities are delivered to a high standard, and support team members in developing their skills and knowledge.

Your daily activities and responsibilities are:

• Manage your squad’s backlog. Take the lead in Feature intakes, Daily Stand Up, Sprint Plannings, communication to stakeholders, in and outbound QBR requests, retro-sessions, etc.
• Deep dive in content. Master the vast world of Current Accounts and become ING’s next expert.
• You are in the driver seat of shaping your product. The PO of the Current Accounts squad always places the customer at heart while maintaining within ING’s Risk Appetite.
• Understand the design of the digital journeys in scope, intervene in related deliveries when the team members require, and help the team continuously improve these journeys.

As aProduct Owner, you will have the opportunity to take a role with high visibility and exposure, interact with many stakeholders and aspects of ING. Put your leadership qualities to the test and contribute to ING’s strategic goals.

Your new team

The current accounts squad consists ofCustomer Journey Experts. The team is the owner of all business processes of the Current Accounts. Ensuring that changes on all our ING Current Accounts arevalidated, risk approved and having the best customer & employee experience at hand.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is thatyou’llstay curious, want to keep on learning, and don’t hesitate to take on responsibility. In return,we’llback you to develop into an even more awesome version of yourself.

More explicitly, we look at following aspects.

• Currently residing in Belgium and legally authorized to work in Belgium, holding a valid work permit or visa where applicable.
• Master degree in Business, Technology or Digital Product Management
• 6+ years of experience in Product Ownership, Product Management, Customer Journey Management.
• Proven experience managing a product backlog , leading Agile ceremonies (Sprint Planning, Daily Stand-ups, Retrospectives, stakeholder alignment), and being able to support the team when needed & coach the team members to grow
• Strong knowledge of strategic vision, digital banking, current accounts with the ability to balance customer value, risk, and commercial objectives.
• Demonstrated leadership and coaching skills , including supporting team development, removing obstacles, and driving squad performance.
• Excellent stakeholder management, clear and concise communication, and analytical skills , with experience making data-driven decisions and prioritizing high-value features.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life.

Find out more about our employment conditions.

The benefits of joining ING as an employee include:

• An attractive gross salary, depending on your job category and professional experience.
• Flex Budget
• 20 statutory holidays, plus an additional 9–11 days of annual leave, 1 regional public holiday, and 4 bank holidays
• Profit Sharing
• Reimbursement of your train or bus pass
• Telephone subscription and internet allowance
• Pension Plan
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.