Director / VP - Transaction Services Local Product Manager

ING Belgium NV/SA; Brussel Hoofdstad; Sur place; EUR 140 000 - 210 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Opportunities to work with seniorStake

Influence strategic decisions

Informal working environment

Résumé du poste

ING Belgium NV/SA is seeking a Local Product Manager for Transaction Services to drive the local implementation of TS solutions across the customer journey, from pre-sales to onboarding and in-life management, helping achieve TS KPIs. You'll own risk management, collaborate with the Business Development team, and coordinate with the TS head in Belgium and ING network to deliver changes with a broad set of stakeholders.

Fluency in English is essential; French/Dutch are a plus.

Qualifications

• Bachelor's or Master's degree in Economics, Accounting or Finance.
• At least 5 years relevant in-depth experience in TS products.
• Experience in Front and/or Middle Office TS preferred.
• Excellent English; French and/or Dutch a plus.

Responsabilités

• Drive local implementation of TS solutions to improve customer experience across the full journey.
• Identify opportunities and lead change to enhance TS offering.
• Take ownership of risk management and follow procedures to mitigate financial and non-financial risk.
• Collaborate with the Business Development team and cross-border stakeholders across ING Belgium and the ING network.

Connaissances

5+ years TS experience

Front/Middle Office TS

English proficiency

Client/commercial focus

Team player

Formation

Bachelor's or Master's degree in Economics/Accounting/Finance

Description du poste

A day in the life of a Local Product Manager Transaction Services (TS) Drive the local implementation of TS solutions to become a leading and innovative TS network bank in Europe; Identify opportunities and lead change to improve TS offering and ensure seamless customer experience in the full customer journey from pre-sales to onboarding to in life client management, which should help to achieve the financial TS KPIs; Take ownership on risk management and follow the appropriate procedures to assess and mitigate financial risk and non-financial risk while operating standardized business processes, in order to protect the organization from undue risks; Collaborate with the rest of the Business Development team, driving change across the organisation; Be active in cross-border interaction within the Wholesale Banking organization, ING Belgium (particularly the local head of TS), Global TS Product Managers, TS Sales/Coverage organization and other relevant stakeholders.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Other qualities that we value for this role are:

• Bachelor´s or Master’s degree (preferably in Economics, Accounting or Finance) and at least 5 years relevant in-depth experience/knowledge in TS Products, preferably in all four area: Payments, Channels, Cash & Liquidity and Trade Finance.
• VP/Director to be determined based on previous experience.
• Experience in Front and/or Middle Office TS will be valued;
• At ease with managing and delivering time sensitive projects with a large number of stakeholders;
• Strong client / commercial focus combined with the ability to understand technical requirements;
• Team player.
• Sharing information with all relevant stakeholders in a timely manner and help other stakeholders reach their objectives.
• Ability to display style flexibility to teams and adapt plan, approach and behavior to the different needs and situations;
• Excellent level of English and ability to communicate smoothly internally and externally.
• French and/or Dutch is a plus.

Benefits & Perks

• A competitive salary tailored to your qualities and experience (this will be a Vice President or Director position depending on experience);
• Hybrid working and flexibility;
• Personal growth and challenging work with endless possibilities;
• Opportunities to work with senior stakeholders across Belgium and the wider ING network;
• The ability to shape key strategic and commercial decisions;
• An informal working environment with innovative and highly motivated colleagues.

The team

Being part of this team will keep you connected to strategic initiatives beyond TS, shaping the future of the bank. This role offers a unique opportunity to drive meaningful outcomes for clients. From launching new capabilities and optimising client journeys to supporting complex client opportunities, you will be involved in a broad range of strategic and commercial projects. You'll be part of a highly collaborative and entrepreneurial environment that encourages ownership, continuous learning and innovation, while contributing to ING's ambition of helping clients stay one step ahead in an increasingly digital and interconnected world.We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow.