Solutions - Senior Product Owner BBOX capacity management

Bpost; Brussel; Hybride; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Meal vouchers of €8 per working day

Hospitalisation, group, and disability insurances

Phone subscription with 25GB data

Flexible remuneration plan

Work/life balance with flexible hours

20 days of statutory leave and 7 additional days off

Performance-based bonus

Résumé du poste

Bpost is looking for a Senior Product Owner to shape parcel flow management across Belgium. The ideal candidate will lead an Agile squad, interact with various stakeholders, and drive the roadmap for a new capacity management tool. Applicants should have a Master’s degree, at least 5 years of product ownership experience, and be proficient in English with knowledge of French or Dutch. Bpost offers a flexible work environment, competitive benefits including a phone subscription, meal vouchers, and a customizable remuneration plan.

Qualifications

• Minimum 5 years of experience in Product Ownership.
• Proven experience in Agile/Scrum environments.
• Solid understanding of both IT and business challenges.

Responsabilités

• Own an end-to-end application product.
• Create and maintain a roadmap for the new capacity management tool.
• Drive prioritization, arbitration, and decision-making.

Connaissances

Product Ownership

Agile/Scrum

Prioritization

Decision-Making

JIRA

Confluence

FIGMA

Bilingual (English + French or Dutch)

Formation

Master’s degree or equivalent

Description du poste

Overview

bpost strives to create an inclusive environment with challenging projects and inspiring collaborations. With our colleagues at the heart of our organisation, we believe in careers rather than jobs. As part of the international group bnode, bpost has transitioned from the Belgian postal operator to a regional and digital expert in parcel size logistics. With a focus on social and environmental sustainability, our people are the foundation of everything we do. We foster a culture that supports diversity, inclusion and career growth, ensuring that every team member has the opportunity to thrive and succeed.

What will you do?

At bpost, you will play a key role in shaping how parcel flows are managed across Belgium’s leading out‑of‑home network. bpost is a market leader in parcel delivery through its BBOX locker network and manned PUDO points. Within this context, we are launching a state‑of‑the‑art capacity management tool enabling dynamic parcel flow routing towards the optimal BBOX locker or PUDO point. Our teams operate within a Product Capability Model, as one integrated tribe with multiple Agile squads combining business and IT expertise. As Senior Product Owner, you will lead one of these squads and take end‑to‑end ownership of your product scope. You define priorities, steer delivery and drive alignment between business and IT. You work closely with the OOH capacity and yield management teams, translating complex challenges into scalable, high‑performing solutions. This is a high‑impact role for a senior profile who combines product vision, analytical strength and a strong delivery mindset.

Key Responsibilities

• Own an end‑to‑end application product
• Create and maintain a roadmap for the new capacity management tool
• Drive prioritization, arbitration, and decision‑making
• Challenge requests and structure complex business needs
• Ensure consistency between product vision and operational reality

Stakeholder Management

• Interact with a wide range of stakeholders (Business, IT, B2B, X2C, etc.)
• Demonstrate strong and autonomous influence, without hierarchical dependency
• Find balanced compromises between requirements and feasibility

Process Excellence & Performance

• Analyze and optimize end‑to‑end cross‑functional processes
• Define and monitor KPIs and SLAs
• Identify high‑impact improvement opportunities
• Lead improvement plans

Data, Risk & Performance

• Monitor process performance and deliverable quality
• Identify and assess operational risks
• Implement corrective and preventive actions

Strategy & Transformation

• Contribute to product and process roadmaps
• Participate in technology choices and business cases
• Ensure alignment with overall IT architecture and corporate strategy

Functional Leadership

• Structuring the Capacity management squad
• Act as functional reference point for OOH capacity management
• Direct hierarchical leadership over a small team but functional ownership of an entire agile squad

Who are you?

• Master’s degree or equivalent
• Minimum 5 years of experience in Product Ownership
• Proven experience in Agile / Scrum environments
• Experience in working with JIRA / Confluence / FIGMA
• Strong skills in prioritization, arbitration, and decision‑making
• Ability to challenge and structure complex requests
• Solid understanding of both IT and business challenges
• Assertive, diplomatic, and solution‑oriented mindset
• Strong influencing skills combined with decision‑making ability
• Autonomous, mature, and results‑driven
• English is mandatory, plus either French or Dutch

What do we offer?

• Meal vouchers of €8 per working day
• Hospitalisation, group, and disability insurances
• A phone subscription, including 25GB data
• A flexible remuneration plan, allowing you to customise your own benefits. A company car, bike leasing, public transportation, extra days off, the choice is yours
• Possibility to enter the Federal Mobility plan
• Work/life balance, thanks to flexible working hours and the possibility to work from home
• 20 days of statutory leave and 7 additional extralegal days off
• An end‑of‑year and performance‑based bonus and double holiday pay
• Many benefits from more than 100 bpost‑partners