Software Solution Specialist – Communication Tools

Nishtech; Brussel Hoofdstad; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

NISH Tech BV is seeking an experienced Software Solution Specialist – Communication Tools to join the Brussels-based Digital Workplace – Communication product area. You will support, configure, integrate, operate and continuously improve communication applications used across the organization.

You will work with Product Owners, technical teams and business stakeholders to ensure applications meet business requirements and deliver reliable user experiences.

Qualifications

• University degree in Business Informatics, Computer Science or a comparable field.
• Minimum 3 years of professional experience with web technologies.
• Experience with Content Management Systems (CMS).
• Hands-on experience with CMS platforms such as Sitecore, DotNetNuke, Unily.
• Strong knowledge of Microsoft Office 365 / Office 365.
• Experience planning, developing, operating and improving software applications.
• Experience with application integration and enterprise IT environments.
• Good understanding of Agile methodologies.
• Strong stakeholder-management and communication skills.
• Ability to work effectively with technical and non-technical stakeholders.

Responsabilités

• Define and analyze functional and technical requirements for communication-focused software solutions.
• Configure applications according to customer and business requirements.
• Coordinate the implementation of requirements across existing applications and solutions.
• Initiate and contribute to software development and application enhancements.
• Integrate applications into the wider enterprise application and system landscape.
• Support application testing by preparing, executing and evaluating test scenarios.
• Support the operation, maintenance and continuous improvement of applications.
• Identify opportunities to improve application functionality, usability and efficiency.
• Assist with license negotiations, SLA definition and supplier management.
• Advise key users on application best practices.
• Perform market analysis and fit-gap analysis to identify suitable solutions.
• Collaborate with internal teams and external IT providers to resolve application-related issues.
• Contribute to an Agile way of working and continuous improvement.

Connaissances

Web technologies

Agile methodologies

Stakeholder management

Communication

Team coordination

Formation

University degree in Business Informatics, Computer Science or a comparable field

Outils

CMS platforms (Sitecore / DotNetNuke / Unily)

Microsoft 365 / Office 365

Application integration

Description du poste

NISH Tech BV is an IT consulting and staffing company connecting highly skilled technology professionals with organizations across Europe. We support organizations through technology, digital transformation, software development, cloud, data and enterprise IT solutions.

Job Overview

We are looking for an experiencedSoftware Solution Specialist – Communication Toolsto join our client’sDigital Workplace – Communicationproduct area in Brussels.

The role focuses on supporting, configuring, integrating, operating and continuously improving communication applications used across the organization. You will work closely with Product Owners, technical teams, business stakeholders, key users and external IT providers to ensure applications meet business requirements and deliver reliable user experiences.

Key Responsibilities

• Define and analyzefunctional and technical requirementsfor communication-focused software solutions.
• Configure applications according to customer and business requirements.
• Coordinate the implementation of requirements across existing applications and solutions.
• Initiate and contribute to software development and application enhancements.
• Integrate applications into the wider enterprise application and system landscape.
• Support application testing by preparing, executing and evaluating test scenarios.
• Support theoperation, maintenance and continuous improvementof applications.
• Identify opportunities to improve application functionality, usability and efficiency.
• Support the Product Owner withlicense negotiations, SLA definition and supplier management.
• Assist with IT cost estimates and advise on appropriate team composition.
• Advise key users on application best practices.
• Performmarket analysis and fit-gap analysisto identify suitable solutions.
• Collaborate with internal teams and external IT providers to resolve application-related issues.
• Contribute to an Agile way of working and continuous improvement.

Required Qualifications & Experience

Must Have

• University degree inBusiness Informatics, Computer Science or a comparable field.
• Minimum3 years of professional experience with web technologies.
• Experience withContent Management Systems (CMS).
• Hands-on experience with one or more CMS platforms such as:
• Sitecore
• DotNetNuke
• Unily
• or equivalent CMS solutions.
• Strong knowledge ofMicrosoft Office 365 / Microsoft 365.
• Experience planning, developing, operating and continuously improving software applications.
• Experience with application integration and enterprise IT environments.
• Good understanding ofAgile methodologies.
• Strong stakeholder-management and communication skills.
• Ability to work effectively with technical and non-technical stakeholders.

Technical Skills

Mandatory

• Web Technologies
• Content Management Systems (CMS)
• Sitecore / DotNetNuke / Unily or equivalent CMS
• Microsoft Office 365 / Microsoft 365
• Application Configuration
• Application Integration
• Software Development
• Application Maintenance & Operations
• Software Testing
• Functional & Technical Requirements
• Fit-Gap Analysis
• Agile methodologies

Soft Skills

• Strong communication and interpersonal skills
• Customer-oriented mindset
• Analytical and problem-solving ability
• Proactive and self-driven attitude
• Strong stakeholder-management skills
• Ability to coordinate multiple teams and suppliers
• Collaborative team player
• Ability to work independently and take ownership
• Strong organizational and planning skills
• Ability to advise and guide key users
• Continuous-improvement mindset
• Comfortable working in a complex enterprise environment

Nice to Have

• ITIL / IT Service Management
• IT provider / supplier management
• SLA management
• License management
• IT operations management
• Experience working with large enterprise environments
• German language skills