Social Media Expert

Netcompany; Brussel Hoofdstad; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Modern environment

Competitive compensation & benefits

Mobility budget or commuting allowance

Well-being activities

Udemy for Business access

Job summary

Netcompany Belgium is seeking a Social Media Expert to craft daily content and manage online communities for European projects. You will collaborate with multiple departments to publish engaging posts and expand our reach across LinkedIn and other platforms.

You will analyse performance data, identify trends, and translate insights into concrete engagement strategies. Fluency in English and experience with EU institutions or public sector projects are a plus.

Qualifications

• Bachelor’s degree in Communications, Journalism, Marketing, Digital Communications, Public Relations, or related field.
• Minimum 3 years in social media management and community management.
• Experience creating engaging content for social media platforms and managing online communities.
• Strong employer branding understanding and digital comm best practices.
• Experience with social media tools for management, analytics and reporting.
• Ability to translate data into actionable engagement strategies.
• Strong organizational and stakeholder management skills.
• Excellent written and spoken English.

Responsibilities

• Create, schedule and publish engaging daily social media content with internal stakeholders.
• Build and expand distribution networks across social platforms.
• Manage online communities by monitoring conversations and responding to interactions.
• Identify user-generated content opportunities and share insights with stakeholders.
• Gather and analyze social performance data to inform recommendations.
• Monitor trends and audience behavior to optimize engagement strategies.
• Track third-party activities including creators and influencers.
• Identify engagement opportunities with content creators and influencers and build relationships daily.

Skills

Social media management

Community management

Influencer engagement

Content creation

Analytics & reporting

English proficiency

Education

Bachelor's degree in Communications/Marketing/PR

Tools

Brandwatch

Meltwater

Sprinklr

Talkwalker

Hootsuite

Sprout Social

Job description

Are you ready to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

So, what are the main responsibilities of aSocial Media Expertin Netcompany?

As aSocial Media Expert,you will:

• Create, schedule, and publish engaging daily social media content in collaboration with multiple internal departments and stakeholders.
• Build, maintain, and expand distribution networks across social media platforms to maximise audience reach and engagement.
• Manage online communities by monitoring conversations, responding to interactions, and fostering meaningful engagement with audiences.
• Identify opportunities within user-generated content related to the organisation's brand, activities, and campaigns, and share relevant insights with internal stakeholders.
• Gather, analyse, and interpret social media performance data using analytics and listening tools to generate actionable insights and recommendations.
• Monitor social media trends, emerging topics, and audience behaviour to support the continuous optimisation of engagement strategies.
• Track and assess the activities of third parties, including content creators, influencers, opinion leaders, and relevant online communities.
• Identify engagement and partnership opportunities with content creators and influencers, establish relationships, and actively engage with them on a daily basis.

Qualifications

What would make you a fit for the role:

• Bachelor's degree in Communications, Journalism, Media Studies, Marketing, Digital Communications, Public Relations, or a related field.
• Minimum 3 years of professional experience in social media management (Linkedin preferred), community management, digital communications, influencer engagement, content creation, or a related field.
• Proven experience creating engaging content for social media platforms and managing online communities.
• Strong understanding of employer branding, social media ecosystems, audience engagement strategies, and digital communication best practices.
• Experience using social media management, analytics, listening, and reporting tools.
• Demonstrated ability to analyse social media data and translate findings into actionable recommendations and engagement strategies.
• Strong organisational, stakeholder management, and communication skills.
• Excellent written and spoken English.

It would also be a plus if you match some of the following:

• Experience working with EU institutions, international organisations, NGOs, or public sector organisations.
• Experience engaging with influencers, content creators, or digital advocacy networks.
• Experience with tools such as Brandwatch, Meltwater, Sprinklr, Talkwalker, Hootsuite, or Sprout Social.

Additional Information

Being a part of the Netcompany team, you will be provided with:

• Opportunity to work in a modern environment
• Competitive compensation & benefits package
• Mobility budget or commuting allowance (if applicable)
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• Personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.