Social Media Engagement Specialist

Netcompany; Brussel; Hybride; EUR 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Meal allowance

Hospitalization plan

Commuting allowance

Well-being activities

Udemy access

Career development plan

Résumé du poste

Netcompany Belgium is seeking a Social Media Engagement Specialist to create and publish engaging daily content, grow networks, and manage online communities across platforms. You will analyze performance data and share actionable insights with internal teams.

You will collaborate with multiple departments, monitor trends, and identify influencer engagement opportunities. A 3+ year track record in social media and fluent English are required.

Qualifications

• Bachelor's degree required in relevant field.
• 3+ years in social media/ digital communications.
• Excellent written and spoken English.
• Proven content creation for social platforms and community management.
• Strong understanding of social ecosystems and engagement strategies.
• Experience with social media management, analytics, listening, and reporting tools.
• Ability to analyze data and translate into actionable recommendations.
• Strong organizational and stakeholder management skills.

Responsabilités

• Create, schedule, and publish engaging daily social content with internal stakeholders.
• Build and expand distribution networks across platforms for reach and engagement.
• Manage online communities by monitoring conversations and responding to interactions.
• Identify opportunities in user-generated content and share insights with internal teams.
• Gather and analyze social data using analytics/listening tools to generate insights.
• Monitor trends and audience behavior to optimize engagement strategies.
• Track activities of third parties including creators and influencers.
• Identify opportunities with content creators/influencers and engage daily.

Connaissances

Social media management

Community management

Influencer engagement

Content creation

Digital communications

English proficiency

Social media strategy

Social media analytics tools

Listening tools

Data analysis

Project management

Stakeholder management

Communication skills

Formation

Bachelor's degree in Communications, Journalism, Media Studies, Marketing, Digital Communications, Public Relations, or a related field

Outils

Brandwatch

Meltwater

Sprinklr

Talkwalker

Hootsuite

Sprout Social

Description du poste

Company Description

Are you ready to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

So, what are the main responsibilities of a Social Media Engagement Specialist in Netcompany?

As a Social Media Engagement Specialist, you will:

• Create, schedule, and publish engaging daily social media content in collaboration with multiple internal departments and stakeholders.
• Build, maintain, and expand distribution networks across social media platforms to maximise audience reach and engagement.
• Manage online communities by monitoring conversations, responding to interactions, and fostering meaningful engagement with audiences.
• Identify opportunities within user-generated content related to the organisation's brand, activities, and campaigns, and share relevant insights with internal stakeholders.
• Gather, analyse, and interpret social media performance data using analytics and listening tools to generate actionable insights and recommendations.
• Monitor social media trends, emerging topics, and audience behaviour to support the continuous optimisation of engagement strategies.
• Track and assess the activities of third parties, including content creators, influencers, opinion leaders, and relevant online communities.
• Identify engagement and partnership opportunities with content creators and influencers, establish relationships, and actively engage with them on a daily basis.

Qualifications

What would make you a fit for the role:

• Bachelor's degree in Communications, Journalism, Media Studies, Marketing, Digital Communications, Public Relations, or a related field.
• Minimum 3 years of professional experience in social media management, community management, digital communications, influencer engagement, content creation, or a related field.
• Excellent written and spoken English.
• Proven experience creating engaging content for social media platforms and managing online communities.
• Strong understanding of social media ecosystems, audience engagement strategies, and digital communication best practices.
• Experience using social media management, analytics, listening, and reporting tools.
• Demonstrated ability to analyse social media data and translate findings into actionable recommendations and engagement strategies.
• Strong organisational, stakeholder management, and communication skills, with the ability to work independently, manage multiple priorities, and meet deadlines.

It would also be a plus if you match some of the following:

• Experience working with EU institutions, international organisations, NGOs, or public sector organisations.
• Experience engaging with influencers, content creators, or digital advocacy networks.
• Experience with tools such as Brandwatch, Meltwater, Sprinklr, Talkwalker, Hootsuite, or Sprout Social.

Additional Information

• Opportunity to work in a modern environment
• Competitive compensation & benefits package
• Hospitalization plan
• Hybrid working model
• Meal allowance
• Mobility budget or commuting allowance (if applicable)
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• Personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/