Service Security Support Engineer – CCTV & Access Control

Johnson Controls; Belgique; On-site; EUR 60,000 - 78,000; Full time

Job summary

Johnson Controls is seeking a Service Security Support Engineer to join our Belgium team. You will maintain and repair electronic security systems, troubleshoot CCTV, access control, intrusion detection, and EAS issues, and help upgrade installed bases with the latest security solutions.

You will also provide remote support, configure new installations, and train technicians while coordinating with suppliers' technical teams. Primary work is on customer sites across Belgium.

Qualifications

• A strong technical background, supported by a technical education (A1/A2 in Electrical Engineering, Electromechanics, Electronics) or equivalent experience.
• A passion for IT and extensive knowledge of security systems.
• VCA, BA5, and MEWP certifications are considered essential.
• A valid Category B driving licence and a good driving record.
• Fluency in Dutch and French, both spoken and written.
• Good command of English.
• Strong customer service skills, excellent communication abilities, and a results-driven mindset.
• A strong commitment to safety.
• The ability to work independently while also collaborating effectively with colleagues.
• Resilience and the capability to perform well under pressure.

Responsibilities

• Perform planned maintenance on our security systems.
• Handle and resolve service calls and fault reports.
• Install modifications and extensions on existing systems.
• Maintain customer contact and provide technical advice.
• Depending on your experience and technical knowledge, perform minor commissioning activities for new installations.
• Participate in a national 24/7 on-call service after completing an intensive training period.

Skills

Security systems knowledge

Technical troubleshooting

Customer service

Communication skills

Education

A1/A2 Electrical Engineering

Electromechanics

Electronics

Tools

VCA certification

BA5 certification

MEWP certification

Job description

Johnson Controls is seeking a Service Security Support Engineer to join our Belgium team. You will maintain and repair electronic security systems, troubleshoot CCTV, access control, intrusion detection, and EAS issues, and help upgrade installed bases with the latest security solutions.

You will also provide remote support, configure new installations, and train technicians while coordinating with suppliers' technical teams. Primary work is on customer sites across Belgium.