Service Sales Engineer

Trane Technologies; Vlaams-Brabant; Sur place; EUR 55 000 - 90 000; Plein temps

Résumé du poste

Trane Technologies in Belgium seeks a results-driven sales professional focused on service products for HVAC. You will acquire customers and orders, identify opportunities, and propose solutions while maintaining strong customer relationships and ensuring satisfaction.

The role requires travel and collaboration with internal teams to deliver comprehensive service sales programs. Fluency in Flemish is essential, with English and optional French skills enriching communications.

Qualifications

• Min. 3-4 years of experience in sales of services of technical products or equipment (preferred HVAC).
• Technical background within Heating, Cooling, Ventilation, and Air Conditioning.
• Customer oriented, with highly developed sales skills.
• Driving license and ability to travel (about 60% of time).
• Proficiency in Flemish is mandatory; English communicative; French is a plus.

Responsabilités

• Customer & order acquisition for service products.
• Identify potential opportunities with existing and new customers.
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction.
• Encourage customer growth and loyalty to the company through continuous support and customer assistance.
• Report according to company rules and use software/programs being obligatory in the company.
• Prepare and review contract terms and conditions using standard Trane contract templates when applicable.
• Develop, evaluate and discuss possible solutions with customer.
• Actively participate in teamwork for projects/jobs defined by Supervisor.
• Keep customer data base updated.
• Implement local Service Business programs.
• Achieve assigned sales and customer development quota through focus on service customer acquisition and development.

Connaissances

Customer oriented

Sales skills

Communication skills

Dutch (Flemish) fluency

English proficiency

French nice to have

Description du poste

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies , and through our businesses including Trane® and Thermo King , sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

What's in it for you :

• Analyse and leverage on the existing installed base to promote our full services portfolio (repairs, maintenance, parts, upgrade of the existing units and rental).
• Maximize customer and order acquisition in line with company strategy.
• Overall responsibility for service sales and customer development in an assigned sales territory, by providing customer value through technical and commercial expertise and partnering.

What you will do :

• Customer & order acquisition for service products
• Identify potential opportunities with existing and new customers
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction
• Encourage customer growth and loyalty to the company through continuous support and customer assistance
• Report according to company rules and use software/programs being obligatory in the company
• Prepare and review contract terms and conditions using standard Trane contract templates when applicable
• Develop, evaluate and discuss possible solutions with customer
• Actively participate in teamwork for projects/jobs defined by Supervisor
• Keep customer data base updated
• Implement local Service Business programs
• Achieve assigned sales and customer development quota through focus on service customer acquisition and development

What you will bring :

• Min. 3-4 years of experience in sales of services of technical products or equipment (preferred HVAC)
• Technical background within Heating, Cooling, Ventilation, and Air Conditioning
• Customer oriented, with highly developed sales skills
• Open minded, with willingness to learn and develop
• Communication skills and ability to build relationship with the customer
• Proficiency in languages: Flemish - mandatory, English - communicative level, French - nice to have
• PC skills
• Driving license and ability to travel (about 60% of time)

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.