Service coordinator Functional Designer PBCS

NextLink Group; Brussel Hoofdstad; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

NextLink Group in Bruxelles, Belgium is seeking a Service Coordinator - Functional Designer with focus on end-to-end IT delivery for HR and Facility applications. You will coordinate requirements gathering, analyses, and design activities across multiple stakeholders.

You will work within the IT organization on medium to large projects, ensure robust data-oriented processes, maintain documentation, and help run the project with proactive reporting and collaboration.

Qualifications

• Proven experience with user requirements gathering and functional analysis in an IT environment is a must.
• University degree as described or equivalent.
• Minimum 5 years experience in IT project coordination and design.

Responsabilités

• Coordinate requirements gathering and functional analyses across projects.
• Ensure high-quality functional and technical design of solution components.
• Set objectives/priorities with business and team and track progress.
• Produce and maintain comprehensive project documentation.
• Lead or participate in Acceptance Testing and run coordination activities.

Connaissances

User requirements analysis

End-to-end delivery

Stakeholder coordination

Communication skills

Documentation

Test planning

Development lifecycle understanding

Project leading

Data understanding

Formation

University graduate or professional bachelor in info science/management/industrial engineering

Outils

SQL

Microsoft Office (Word, Excel)

Description du poste

Service coordinator Functional Designer PBCS

Bruxelles, Belgium | Posted on 09/16/2026

The Information Systems (IS) People, Brandand Corporate Services team, which is responsible for

building and maintaining IT applicationsfor the HR and Facility departments, is looking for a service coordinator -functional designer with focus on end-to-end approach and good communicationskills, adapted to the different stakeholders of the project.

The candidate will work within the ITorganisation on various medium / large projects. In her/his role, he/she willdiscuss requirements for setting up robust IT applications for crucialdata-oriented processes, set-up priorities, coordinates IT functional analyses,development and ensure robust IT design and processes.

The solution will cover domains such asdata in- & output, data extraction, storage & traceability, user interface,reporting etc. The candidate will organize & coordinate the work of theproject and participate in the set-up of the run.

Proven experience with user requirementsgathering and functional analysis in an IT environment is a must.

The candidate will be working in a dynamicand innovative context. He/she will join a strong and energetic team wherehe/she can help shape solutions in a new domain.

Main objectives:

• Ensure good communication and collaboration within the team andtoward Business
• Ensure quality of functional and technical design of thesolution components (initially coached by more senior team members) ;
• Set-up objectives and priorities in collaboration with businessand team
• Achieve goals within the committed constraints
• Create and maintain comprehensive project documentation ;
• Help build positive team spirit.

Additional objectives:

• Follow-up of Acceptance Testing ;
• Ensure regular progress reporting to the Management.

Profile:

• University Graduate orProfessional bachelor Ideally University graduate “Master” in informationScience, Management or Industrial Engineer.
• Minimum 5 yearsexperience
• User requirements analysis
• Understanding development life cycles
• Informing theconcerned parties in a structured and efficient way about the progress of theprojects
• Processes andapplications improvements
• Describing thetest scenarios and organize the test execution in collaboration with thetester/test coordinator.
• Documentnew/adapted processes and functionalities
• MicrosoftOffice tools (Word, Excel at least)
• Basic knowledgein Data querying (SQL)
• Business andfunctional analysis
• Project leading

Bonus :

• Knowledge of insurance/finance processes
• Knowledge of business architecture principles