Senior UX Designer: AI-Powered & Conversational UX

Ariad Group; Brussel Hoofdstad; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Ariad Group is seeking a Medior UX Designer to join our digital team in Europe, focusing on AI-powered experiences and chatbots. You’ll design and improve customer journeys across residential, professional, and B2B segments, collaborating with UX/UI designers, researchers, product owners, and developers.

Using Design Thinking, you’ll frame challenges, run research, and create flows, wireframes, and high-fidelity prototypes in Figma. Fluent English is required, with Dutch or French as a plus.

Qualifications

• Minimum 5 years of experience in UX design within a corporate environment.
• Strong experience with Design Thinking and user-centered methodologies.
• Prototyping (High fi) and wireframes in Figma; strong user flow design.

Responsabilités

• Frame design challenges, define objectives, and select the right approach (traditional, AI-assisted, or hybrid).
• Conduct user research (interviews, usability testing, surveys, analytics) and translate insights into actionable improvements
• Audit existing journeys and interfaces to identify pain points and opportunities
• Facilitate ideation workshops and design sprints with cross-functional teams
• Create high-quality deliverables: user flows, wireframes, and interactive prototypes
• Design conversational flows and AI-assisted interactions
• Prepare and run user testing to validate solutions before development
• Apply a continuous improvement mindset using data and feedback
• Promote Design Thinking and UX best practices across teams

Connaissances

UX design

Design Thinking

Wireframing

Prototyping (High fi)

User research

Usability testing

AI-assisted UX

Conversation design

Agile

Fluent English

Outils

Figma

Description du poste

Ariad Group is seeking a Medior UX Designer to join our digital team in Europe, focusing on AI-powered experiences and chatbots. You’ll design and improve customer journeys across residential, professional, and B2B segments, collaborating with UX/UI designers, researchers, product owners, and developers.

Using Design Thinking, you’ll frame challenges, run research, and create flows, wireframes, and high-fidelity prototypes in Figma. Fluent English is required, with Dutch or French as a plus.