Senior IT Infrastructure Requirements & Solution Analyst

ITS Group S.A.; Brussel; Hybride; EUR 70 000 - 95 000; Plein temps

Résumé du poste

ITS Group S.A. in Brussels seeks a Senior IT Infrastructure Requirements & Solution Analyst to drive the early assessment of complex infrastructure requests, translating unclear business and technical demands into structured, assessable requirements.

You will act as the central analyst between infrastructure teams, ensuring risks, standards compliance, and costs are identified before decisions are made. The role emphasizes requirements analysis, solution assessment, and architectural

Qualifications

• Strong requirements gathering experience.
• Ability to structure complex, unclear requests into actionable requirements.
• Experience analyzing multi-domain infrastructure requests.
• Proven collaboration with infrastructure SMEs.
• Ability to assess compliance with standards and document gaps.
• Experience evaluating solution options and trade-offs.
• Proven ability to prepare decision materials for governance bodies.

Responsabilités

• Lead analysis of complex IT Infrastructure requests across multiple domains.
• Clarify and structure incomplete or ambiguous infrastructure requests.
• Identify actual business and technical needs behind requests.
• Coordinate with infrastructure subject matter experts across domains.
• Assess alignment with infrastructure standards and identify gaps.
• Evaluate and compare possible solution approaches.
• Prepare decision-ready dossiers for governance and approvals.
• Support teams with architectural input and decision preparation.
• Contribute to infrastructure and server architecture activities when needed.
• Facilitate collaboration between multiple infrastructure teams on a single request.

Connaissances

Requirements gathering

Solution design

Stakeholder management

Analytical thinking

Presentation skills

Autonomous working

Formation

Degree in Computer Science or related field

Outils

Windows Server

Active Directory

ADFS

Databases

Storage technologies

Application Deployment

Containerized solutions

Remote Desktop (RDP)

Cloud integration

Security principles

Description du poste

We are looking for a Senior IT Infrastructure Requirements & Solution Analyst with a strong infrastructure background who has evolved from hands‑on technical roles into analysis, solution shaping, and decision preparation. The role focuses on the early assessment of complex infrastructure requests spanning multiple server‑related domains, transforming unclear business and technical demands into structured, assessable requirements. The consultant will act as the central analysis point between infrastructure teams, ensuring that needs, constraints, risks, dependencies, standards compliance, solution options, costs, and operational impacts are clearly identified before implementation decisions are made.

The position operates mainly at a requirements analysis, solution assessment, and architectural preparation level rather than as a hands‑on engineering role. The environment involves complex enterprise infrastructures and requires interaction with multiple subject matter experts across infrastructure domains. Approximately 20% of the role may involve infrastructure and server architecture activities, while the primary focus remains analysis and decision support.

Your missions:

• Lead the analysis of complex IT Infrastructure requests involving multiple server‑related infrastructure domains.
• Investigate, clarify, and structure incomplete, ambiguous, or insufficiently defined infrastructure requests.
• Identify the actual business and technical needs behind incoming requests.
• Coordinate with infrastructure subject matter experts across multiple technology domains.
• Assess compliance with existing infrastructure standards and identify gaps in documentation or standards.
• Evaluate and compare possible solution approaches.
• Prepare decision‑ready dossiers for governance and approval boards.
• Support infrastructure and operations teams with architectural input and decision preparation.
• Contribute to infrastructure and server architecture activities where required.
• Facilitate collaboration between multiple infrastructure teams involved in a single request.

Your activities:

• Gather and analyze infrastructure requirements.
• Perform detailed fact‑finding activities.
• Challenge assumptions and verify request validity.
• Ask critical questions to uncover missing information.
• Identify constraints, dependencies, risks, and potential impacts.
• Translate technical and business inputs into structured infrastructure requirements.
• Discuss technical possibilities with infrastructure experts.
• Work with teams responsible for:
• Identity and Access Management (IAM)
• Application Management and Deployment
• Database Administration
• Assess alignment with infrastructure standards.
• Identify cases where standards are unclear, incomplete, or undocumented.
• Analyze solution alternatives and associated trade‑offs.
• Evaluate operational impacts and implementation implications.
• Assess cost considerations related to proposed solutions.
• Produce structured documentation and decision materials.
• Present findings and recommendations to decision‑making bodies.
• Support architectural assessments and infrastructure governance activities.
• Work independently while coordinating with multiple stakeholders.
• Manage parallel requests and deadlines within a high‑pressure environment.

You have the following skills:

Infrastructure & Technical Expertise

• Senior experience in IT Infrastructure.
• Experience in complex enterprise environments with at least 500 employees.
• Broad understanding of:
• Windows Server
• Active Directory
• ADFS
• Databases
• Storage technologies
• Application Management
• Application Deployment
• Data Exchange Platforms
• Remote Desktop (RDP) solutions
• Containerized solutions
• Security principles
• Cloud integration where relevant
• Ability to understand technical discussions across infrastructure domains without being the hands‑on expert in each area.
• Infrastructure governance awareness.

Analysis & Solution Design

• Strong requirements gathering experience.
• Request clarification and needs analysis.
• Fact‑finding expertise.
• Solution analysis capabilities.
• Decision preparation and documentation.
• Ability to identify multiple solution options.
• Assessment of solutions against standards and constraints.
• Trade‑off analysis and structured decision support.
• Risk assessment and impact analysis.

Soft Skills

• Excellent analytical skills.
• Strong planning and organizational capabilities.
• Ability to perform under strict deadlines and stressful situations.
• Security‑focused mindset.
• Strong practical common sense.
• Excellent presentation skills.
• Ability to engage with audiences having different technical backgrounds.
• Autonomous and self‑driven.
• Customer‑oriented attitude.
• Team player mentality.
• Fast learner.
• Strong sense of accountability.
• Flexible mindset beyond a traditional 9-to-5 approach.

Languages

• Fluent Dutch and French, with one of the two being native level.
• German is considered a plus.

Education

• Degree in Computer Science, System Integration, or equivalent practical experience.

Location & Working Model

• Brussels.
• Hybrid model with 2 days onsite per week.