Freelance IT Infrastructure Consultant

Michael Page International (Belgium); Belgique; Sur place; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

On-site presence 3 days/week

Résumé du poste

Michael Page International (Belgium) seeks an experienced IT Infrastructure lead to govern strategy, ensure cyber and regulatory compliance, and manage operations across local infrastructure. The role covers design, deployment, monitoring, and service delivery, with emphasis on security and documentation.

The candidate will provide end-user support, coordinate with Group IT, and oversee external providers while maintaining robust incident management and SLAs. On-site presence is expected.

Qualifications

• Bachelor's degree in IT/CS/Engineering or equivalent professional experience.
• 5+ years of IT infrastructure, systems administration or similar role.
• Strong knowledge of Windows, M365, AD/Entra ID, networking, backup, virtualization and monitoring.

Responsabilités

• Define and govern IT infrastructure strategy and governance.
• Provide remote and on-site end-user support and manage incidents/SLA.
• Design, implement, and maintain local IT infrastructure and security controls.
• Coordinate with Group IT and suppliers; manage documentation and audits.

Connaissances

Windows

Microsoft 365

Active Directory / Entra ID

Networking

Endpoint management

Backup & recovery

Virtualization

Infrastructure monitoring

ITIL

Cybersecurity certifications

English fluency

French/Dutch (adv)

Formation

Bachelor's degree in IT/CS/Engineering

Outils

ISO 27001 implementation

Description du poste

• You are available asap full-time ?
• With expertise in infrastructure ?

About Our Client

Our client is an engineering company.

Job Description

1. IT Infrastructure Governance & Strategy

• Assess business and end-user needs, as well as quality, operational, and security requirements.
• Translate business requirements into IT solutions and Service Level Agreements (SLAs).
• Design, maintain, and continuously improve the local IT infrastructure architecture in alignment with business objectives and Group standards.
• Advise management on IT strategy, technology evolution, infrastructure investments, and risk mitigation.
• Monitor emerging technologies and recommend improvements to systems, services, and operational efficiency.
• Ensure compliance with applicable legal, regulatory, licensing, and corporate requirements.

2. User Support & Service Delivery

• Provide technical support to end-users through telephone, e-mail, remote assistance, and face-to-face interventions.
• Diagnose and resolve hardware, software, network, and system-related issues.
• Assist end-users in the effective use of IT equipment, systems, and applications.
• Deliver user guidance and training when required.
• Coordinate with external providers and Group IT teams to ensure timely resolution of incidents and service requests.
• Coordinate with external providers and Group IT teams to ensure timely resolution of incidents and service requests.
• Document support procedures and maintain an up-to-date knowledge base.

3. Infrastructure Operations & Maintenance

• Design, implement, operate, and maintain local IT infrastructure including servers, networks, endpoints, and associated services.
• Ensure the availability, reliability, and performance of IT systems and infrastructure.
• Manage backup, recovery, monitoring, and business continuity mechanisms.
• Perform infrastructure updates, upgrades, patch management, and corrective maintenance activities.
• Maintain accurate technical documentation, inventory records, system configurations, and operational procedures.
• Ensure the smooth operation of all IT services, including network services, endpoint management, printing services, e-mail systems, and security tools.

4. Cybersecurity & Compliance

• Support the development, implementation, maintenance, and monitoring of the cybersecurity policies, procedures, and controls in accordance with legal, regulatory, customer, and Group requirements.
• Continuously assess and improve the security posture of systems, applications, and infrastructure.
• Ensure the effective operation of security solutions, including endpoint protection, access control, monitoring, backup, and recovery systems.
• Contribute to security audits, compliance assessments, and corrective action plans.
• Participate in the management of cybersecurity incidents and crisis situations involving complex infrastructure or software issues.

The Successful Applicant

• A bachelor's degree in Information Technology, Computer Science, Systems Engineering, Cybersecurity, or a related discipline, or equivalent professional experience.
• A minimum of five years of relevant experience in IT infrastructure, systems administration, or a comparable role.
• Strong hands-on knowledge of Microsoft Windows environments, Microsoft 365, Active Directory or Entra ID, networking, endpoint management, backup and recovery, virtualization, and infrastructure monitoring.
• Practical knowledge of cybersecurity controls, vulnerability and patch management, access control, endpoint protection, incident response, and secure infrastructure configuration.
• Experience providing remote and on-site end-user support and managing incidents, service requests, technical documentation, and SLAs.
• Experience managing IT suppliers, licenses, assets, procurement activities, and budget-related processes.
• Experience with ISO 27001 implementation is a strong plus.
• Proven ability to operate independently as a local IT point of contact while collaborating effectively with centralised Group IT functions.
• Strong analytical, troubleshooting, communication, stakeholder-management, and organisational skills.
• Professional fluency in English; knowledge of French and/or Dutch is an advantage.
• Willingness to participate in an on-call rota and provide support outside standard working hours when required.
• Relevant Microsoft, networking, ITIL, or cybersecurity certifications are considered an advantage.

What's on Offer

Interesting assignment.
Presence on site three days per week minimum.