Senior Investment Process Engineer (Banking)

Rhox; Brussel; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Rhox is a banking organisation undergoing digitalisation of investment processes. The Senior Process Engineer will manage end-to-end execution-only processes for banking clients, combining process design, continuous improvement, risk control and change support.

You will work with business and IT partners to assess solutions, identify change needs, and support users as new processes and applications are adopted. Documentation for implementation and incidents will be produced and maintained.

Qualifications

• 2 to 5 years of relevant professional experience.
• Knowledge of methods and techniques for process improvement.
• Knowledge of risk management and control.

Responsabilités

• Define and implement new business processes within business architecture principles and strategic objectives.
• Adjust existing processes to improve customer satisfaction, efficiency, simplicity and risk management.
• Monitor process performance using indicators, complaints and operational input.
• Analyse needs and contribute to defining and testing application changes.
• Produce and maintain clear documentation for implementation, incidents and process adjustments.
• Coordinate business, IT, operational and control stakeholders throughout process changes.
• Guide users through implementation and provide follow-up support after changes.

Connaissances

Process management

Risk management

Process modelling

Stakeholder management

Agile

Scrum

Documentation

Analytical thinking

Communication

Team collaboration

Independent work

Formation

Bachelor's or Master's degree

Outils

Process management tools

Description du poste

Rhox is a banking organisation undergoing digitalisation of investment processes. The Senior Process Engineer will manage end-to-end execution-only processes for banking clients, combining process design, continuous improvement, risk control and change support.

You will work with business and IT partners to assess solutions, identify change needs, and support users as new processes and applications are adopted. Documentation for implementation and incidents will be produced and maintained.