Senior ICT Business Analyst / Product Owner – Public Sector

HumanInTech; Herentals; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

HumanInTech seeks a senior Business Analyst in the Antwerp region, offering hybrid work. You bridge business stakeholders and IT teams, translating operational needs into clear requirements and user stories while managing the backlog.

Required are 8+ years in business analysis, strong experience in agile and product ownership, BPMN/UML modelling, ERP integration and Dutch fluency at CEFR C2. This 15-month assignment runs mid-Nov 2026 to end-Dec 2027 with potential extension.

Qualifications

• 8+ years in business analysis gathering and validating requirements.
• 5+ years in agile development including Scrum and backlog management.
• 5+ years in product ownership, backlog prioritisation and writing user stories.
• 5+ years modelling and optimise business processes (AS-IS/TO-BE, BPMN or UML).
• Experience in ICT for general business operations.
• Public-sector / ERP integration experience.
• Fluent Dutch (CEFR C2).

Responsibilities

• Gather, analyse and validate business and functional requirements.
• Manage backlog, prioritise requirements and write user stories with acceptance criteria.
• Analyse, model and optimise business processes using AS-IS/TO-BE, BPMN or UML.
• Collaborate with development teams in agile environment (Scrum, refinement, sprint planning).
• Guide acceptance testing and UAT with the business.
• Support users during implementation of new functionalities and manage change.
• Ensure smooth collaboration between stakeholders and IT solutions alignment with operational needs.

Skills

Business analysis

Agile methodologies

Product ownership

Backlog management

Requirements gathering

AS-IS/TO-BE analysis

BPMN/UML

ERP integration

Stakeholder alignment

UAT coordination

Dutch proficiency

Education

Bachelor's degree or higher

Tools

Jira

Confluence

Azure DevOps

SQL

Power BI

OpenAPI/Swagger

Job description

What you will do

You will act as the bridge between business stakeholders and IT teams, translating operational needs into clear functional requirements and user stories. Your work will focus on analysing and optimising business processes, managing and prioritising the backlog, and ensuring the quality of delivered solutions.

Your responsibilities include:

• Gathering, analysing and validating business and functional requirements
• Managing the product backlog, prioritising requirements and writing user stories with acceptance criteria
• Analysing, modelling and optimising business processes using AS-IS/TO-BE analyses, BPMN or UML
• Collaborating closely with development teams in an agile environment, including Scrum, refinement and sprint planning
• Guiding acceptance testing and User Acceptance Testing (UAT) in collaboration with the business
• Supporting users during the implementation of new functionalities and managing change
• Ensuring smooth collaboration between different stakeholders and that IT solutions align with operational needs

What we are looking for

Must-have experience and skills:

• At least 8 years of experience in business analysis, including gathering, analysing and validating business and functional requirements
• At least 5 years of experience with agile development methodologies, including Scrum, refinement, sprint planning and working with development teams
• At least 5 years of experience in product ownership, backlog management, prioritising requirements and writing user stories and acceptance criteria
• At least 5 years of experience analysing, modelling and optimising business processes, including AS-IS/TO-BE analyses, BPMN or UML
• Demonstrable experience in general business operations applied to ICT
• Experience with business analysis and/or product ownership within a public-sector organisation or a similar environment
• Experience with ERP system integration
• Experience with business process management (BPM) development and optimisation
• Experience aligning needs between business, IT and other stakeholders, including user support and change management
• Fluent in Dutch at CEFR level C2

Should-have experience and skills:

• Experience with stakeholder management
• Knowledge and experience of project management aspects (cost, timing, coordination, planning, estimation)
• Experience with application integrations and API technologies such as REST, SOAP, JSON and OpenAPI/Swagger
• Experience with data mapping, data validation and guiding data or migration projects
• Experience creating and executing test scenarios, acceptance tests and UAT in collaboration with the business
• Experience with Jira and Confluence or Azure DevOps, supplemented with knowledge of SQL and/or reporting tools such as Power BI

The setting

This assignment runs from mid-November 2026 until the end of December 2027, with the possibility of extension by mutual agreement.

The role is based in the Antwerp region. Hybrid working is possible.

You will work within a public-sector ICT environment, contributing to solutions that support operational needs.

Location: Antwerp region, hybrid

Work address: Belgium

Employer / contracting party: HumanInTech

Applications close (Brussels time): November 2, 2026 at 1:00 AM

Engagement: Freelance or employed by HumanInTech

Working hours: Full-time

Experience: More than 10 years or more

Education: Bachelor's or more

Published: October 2026