Senior Digital Business Analyst

Fujitsu; Brussel Hoofdstad; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Fujitsu is seeking a Senior Digital Business Analyst for a long-term freelance assignment in the financial services sector. The role blends business analysis, product discovery, digital transformation and data-driven decision-making with a focus on customer value and digital solutions.

You will gather requirements, map customer journeys and facilitate workshops, translating needs into IT specs and user stories within an Agile environment. Strong analytical and communication skills are essential.

Qualifications

• Experience as a Senior Digital Business Analyst in financial services or banking is required.
• Proven ability to gather and document business requirements and translate them into IT specs.
• Experience leading discovery, workshops and business case preparation.
• Strong knowledge of BPMN and data-driven decision making.
• Proficient in Excel and data tools; able to analyze customer journeys and UX implications.
• Excellent communication and stakeholder management in an Agile setting.

Responsabilités

• Gather, analyse and document business requirements for digital initiatives.
• Identify customer needs, objectives, pain points and opportunities.
• Manage stakeholders throughout the project lifecycle.
• Assess and recommend solutions considering impact, value, cost and risks.
• Lead discovery activities: journey mapping, opportunity assessment and mock-ups.
• Translate requirements into detailed IT specifications and user stories.
• Define and refine User Stories and perform story slicing.
• Facilitate workshops and support decision-making with stakeholders.
• Support testing and validate delivered solutions.
• Prepare presentations and communications for stakeholders.
• Collaborate with business, product, process and technology teams in an Agile environment.
• Possess strong analytical, conceptual and problem-solving skills; conduct cost-benefit, root cause and SWOT analyses.

Connaissances

Business analysis

Requirements gathering

User story slicing

Agile methodology

Stakeholder management

Data analysis

Cost-benefit analysis

Root cause analysis

SWOT analysis

Presentation skills

Negotiation skills

Problem solving

Formation

Business Analysis certifications

Outils

Excel

Business Objects

SharePoint

Digital whiteboards

Description du poste

We are currently looking for a Senior Digital Business Analyst for a long-term freelance assignment with a client in the financial services sector.

The role combines business analysis, product discovery, digital transformation and data-driven decision-making, with a strong focus on customer needs, business value and digital solutions.

• Gather, analyse and document business requirements.
• Identify customer needs, business objectives, pain points and opportunities.
• Manage stakeholders throughout the project lifecycle.
• Assess and recommend solutions considering business impact, customer value, cost, risks and feasibility.
• Lead discovery activities, including:
• Customer Journey Mapping
• Opportunity assessment
• Mock-ups
• Business case preparation
• Translate business requirements into detailed specifications for IT and delivery teams.
• Define and refine User Stories and perform User Story slicing.
• Facilitate workshops and support decision-making.
• Support testing activities and validate delivered solutions.
• Prepare presentations and communication materials for stakeholders.
• Collaborate with business, product, process and technology teams in an Agile environment.

Senior experience in Business Analysis

Strong experience in requirements gathering

Business requirements documentation

User Story slicing

Strong knowledge of BPMN

Data analysis using Excel, Business Objects or equivalent tools

Excellent communication and presentation skills

Experience with Agile environments & digital transformation

Experience building business cases from preparation to validation

Experience with SharePoint and digital whiteboards

Knowledge of Agile, Scrum, Prince2 and/or PMP

Strong analytical, conceptual and problem-solving skills

Ability to perform cost-benefit, root cause and SWOT analyses

Strong negotiation and influencing skills

• Experience in the financial services / banking sector
• Knowledge of lending products, daily banking, cards or other enterprise financial products
• Experience with concept design and UX testing
• Experience with Design Thinking, Innovation or Workshop Facilitation
• Relevant Business Analysis certifications
• Experience using data insights to optimize digital solutions and customer journeys