Senior Client Manager

NTT DATA, Inc.; Brussel; Hybrid; EUR 120,000 - 190,000; Full time

Job summary

NTT DATA, Inc. is seeking a Senior Client Manager to drive growth and strengthen strategic client relationships within the Transport, Travel & Logistics sector across France and the Benelux region.

The role focuses on new business opportunities, expanding strategic accounts, and building long-term executive relationships with key stakeholders. You will combine strong commercial capabilities, deep industry knowledge, and an established professional network to shape value-driven solutions and

Qualifications

• 8+ years of experience in Consulting, IT Services, Digital Transformation, or related industries.
• Proven track record in account management, business development, and strategic client engagement at Director/MD/Partner level.
• Strong TTL sector experience including rail operators, infrastructure managers, airports, ports, or logistics providers.
• Established network within France and Benelux transportation ecosystem.
• Fluent in French, Dutch, and English.
• Based in France, Belgium, the Netherlands, or Luxembourg with willingness to travel across the region.

Responsibilities

• Lead and own account strategies and growth plans for strategic TTL clients across France and Benelux.
• Build and maintain trusted relationships with C-level executives and key stakeholders.
• Develop new business opportunities through proactive engagement, market intelligence, and strategic account planning.
• Shape and position value-driven solutions aligned with client objectives and transformation needs.
• Define and execute commercial strategies driving sustainable revenue growth and profitability.
• Collaborate with delivery teams to ensure successful project execution and high client satisfaction.
• Monitor account performance, budgeting, forecasting, and overall commercial governance.
• Support development, coaching, and engagement of account teams and future leaders.

Skills

Account management

Business development

Strategic planning

Stakeholder management

Client relationships

TTL network

CRM systems

Tools

CRM systems

Job description

Make this the place whereyougrow.

As a global leader in business and technology innovation, we work with top organizations worldwide to deliver solutions that create meaningful impact.

With 190,000+ professionals across 70+ countries, we blend deepexpertisewith a culture that values learning, curiosity, and collaboration.

We lead transformation and deliver secure,innovative,industry-specificsolutions that move businesses forward. Our people drive everything weachieve;they think bold to deliver the outcomewhile ensuring every voice is heard.

About the Role:

NTT DATA is looking for a Senior Client Manager to drive business growth and strengthen strategic client relationships within the Transport, Travel & Logistics (TTL) sector across France and the Benelux region.

This role is focused on developing new business opportunities, expanding strategic accounts, and building long-term executive relationships with key industry stakeholders. The successful candidate will combine strong commercial capabilities, deep industry knowledge, and an established professional network within the TTL ecosystem.

Your role:

• Lead and own account strategies and growth plans for strategic Travel, Transport & Logistics clients across France and Benelux.
• Build and maintain trusted relationships with C-level executives, key stakeholders, and industry decision-makers.
• Develop new business opportunities through proactive engagement, market intelligence, and strategic account planning.
• Shape and position value-driven solutions aligned with client business objectives and transformation needs.
• Define and execute commercial strategies that drive sustainable revenue growth and profitability.
• Collaborate with delivery teams and business units to ensure successful project execution and high client satisfaction.
• Monitor account performance, budgeting, forecasting, and overall commercial governance.
• Support the development, coaching, and engagement of account teams and future leaders.

This role describes your starting point at NTT DATA. We believe in long-term relationships and in supporting your growth. As your skills and ambitions evolve, we will work with you to identify future opportunities, projects, and career paths across our organization.

Your profile:

• 8+ years of experience in Consulting, IT Services, Digital Transformation, or a related industry.
• Proven track record in account management, business development, and strategic client engagement at Director, Managing Director, or Partner level.
• Strong experience within the Travel, Transport & Logistics sector, including rail operators, infrastructure managers, airports, ports, or logistics providers.
• Demonstrated success in generating pipeline, shaping complex deals, negotiating contracts, and managing profitable engagements.
• Established network and relationships within the France and Benelux transportation ecosystem.
• Strong commercial acumen, strategic thinking, and stakeholder management skills.
• Fluent in French, Dutch, and English.
• Based in France, Belgium, the Netherlands, or Luxembourg, with flexibility to travel across the region.

Why NTT DATA?

A collaborative and supportive culture

Wefosteran environment where curiosity,innovation,engagement, and teamwork are celebrated. Ourpeoplefirstphilosophy is one of the core reasons we continue to be recognized globally.

Career development & continuous learning

Accessa structured training path, ongoing learning resources, annual performance reviews, and a dedicated mentorship program - all designed to help you grow professionally and take on new challenges.

Work-life balance supported by ourBeFlexpolicy

Asa company, we embrace aBeFlexapproach that empowers our people with a level of flexibility in how they manage their workday.

Global Top Employer

We are proudly certified as a Global Top Employer acknowledging our commitment to being a place where people can grow and thrive.

Health & wellbeing first

Your mental wellbeing matters. Employees have access to certified psychologists and online mental health workshops.

Diversity, Equity & Inclusion

Wearecommitted to creating a workplace where everyone can thrive, regardless of gender, nationality, sexual orientation, disability, age, or background. Inclusion is part of who we are and how we work.

#WeAreAllUnique#YouMakeUsUnique

Upon receiving an interview, you may request accommodation for any accessibility needs.