Sales (Retail) - Sablon

Flamant; Brussel Hoofdstad; Hybrid; EUR 26,000 - 42,000; Full time

Job summary

Flamant, a leading Belgian premium interior and lifestyle brand, seeks a customer-focused sales associate for its Brussels showroom. You turn a shop visit into a sale by understanding the room, client style and budget, guiding them from first contact to delivery.

You think in complete solutions, presenting the full living space and closing the deal with confidence, while offering a next step if needed. You will follow orders in Odoo and nurture showroom and website leads.

Qualifications

• Two or more years in retail sales, ideally in premium furniture, home or lifestyle, with a track record of reaching targets.
• A secondary or higher education diploma; design training is a plus.
• A sharp listener who asks the right questions and gets to the real need behind the request.
• Assertive without being pushy: confident in what you sell and comfortable asking for the order.
• Proud of the product, with a good eye for colour, material and composition.
• Structured in quotes, orders and follow-up; Odoo is a plus.
• Dutch and French come naturally to you, and your English is strong.
• Weekends and flexible hours are part of retail, and that suits you.

Responsibilities

• Make the first visit count. You take the time to understand the customer in depth: the room, how they live, their style, their wishes, budget and timing. You ask the questions that matter, so your proposal fits from the start.
• Think in complete solutions. You propose the full picture, not a single product, so one chair becomes a complete living room.
• Show the value. You know what makes each piece worth it: materials, craftsmanship, durability and service, and you make that tangible for every customer.
• Close the deal. You take away doubts, know when to ask for the order, and you do. If the decision is not today, you agree a concrete next step (a quote, a sample or a home visit) and follow up until it is signed or clearly lost.
• Follow through. You register orders and payments in Odoo and stay on each order until delivery, so the customer comes back.
• Chase every lead. Website enquiries, showroom visits and event guests are followed up within days, not weeks.
• Know the collection inside out. Products, materials, prices and delivery times are your tools, and you keep the shop tidy, correctly priced and in perfect condition.
• Own your targets. You know your personal and shop sales targets, follow your own results and act when you fall behind.

Skills

Retail sales

Premium furniture

Customer service

Education

Secondary or higher education diploma

Design training is a plus

Tools

Odoo

Job description

Flamant is a leading Belgian premium interior and lifestyle brand, specialising in high-end furniture, decoration and total concepts for residential and professional projects. With a strong focus on design, quality and craftsmanship, Flamant has grown into an internationally recognised brand that combines timeless elegance with a warm and authentic living experience.

You turn a shop visit into a sale. Most customers come only once, soyou use that one visit to understand exactly what they need and want, and youguide them to a decision. You are no hard seller, but you do not let a customerleave with just “I’ll think about it”. From the first visit to the day the sofaarrives, you are their contact.

What you will do

• Make the first visit count. You take thetime to understand the customer in depth: the room, how they live, their style,their wishes, budget and timing.
  You ask the questions that matter, so yourproposal fits from the start.
• Think in complete solutions. You proposethe full picture, not a single product, so one chair becomes a complete livingroom.
• Show the value. You know what makes eachpiece worth it: materials, craftsmanship, durability and service, and you makethat tangible for every customer.
• Close the deal. You take away doubts,know when to ask for the order, and you do. If the decision is not today, youagree a concrete next step (a quote, a sample or a home visit) and follow upuntil it is signed or clearly lost.
• Follow through. You register orders andpayments in Odoo and stay on each order until delivery, so the customer comesback.
• Chase every lead. Website enquiries,showroom visits and event guests are followed up within days, not weeks.
• Know the collection inside out. Products,materials, prices and delivery times are your tools, and you keep the shoptidy, correctly priced and in perfect condition.
• Own your targets. You know your personaland shop sales targets, follow your own results and act when you fall behind.

Whoyou are

• Two or more years in retailsales, ideally in premium furniture, home or lifestyle, with a track record ofreaching targets.
• A secondary or higher educationdiploma; design training is a plus.
• A sharp listener who asks theright questions and gets to the real need behind the request.
• Assertive without being pushy:confident in what you sell and comfortable asking for the order.
• Proud of the product, with agood eye for colour, material and composition.
• Structured in quotes, ordersand follow-up; Odoo is a plus.
• Dutch and French come naturallyto you, and your English is strong.
• Weekends and flexible hoursare part of retail, and that suits you.