Sales Consultant (H/F/X) – Language & Intercultural Training (DE/NL/EN).

CERAN; Spa; Hybrid; EUR 40,000 - 65,000; Full time

Benefits offered by this job

Salary package

Remote work

Onboarding & training

International environment

Gym access

Well-being activities

Parking

Job summary

CERAN in Spa, Belgium, seeks a Sales Consultant – Language & Intercultural Training to advise SMEs (B2B) and individuals (B2C) on tailored language and intercultural training solutions.

You will handle inbound opportunities, guide clients from needs analysis to closing, and collaborate with Learning, Planning and Marketing to ensure a seamless client experience; fluent German, Dutch and English are essential.

The role is permanent and full-time with 38 hours per week.

Qualifications

• Client-centred approach to understand and meet client needs.
• Strong commercial mindset with focus on results.
• Excellent listening, advisory and closing skills.
• Proficient in negotiation and building trusted client relationships.
• Experience using CRM systems for pipeline management.
• Comfortable communicating by phone and video calls; proficient with digital tools.

Responsibilities

• Advise SMEs (B2B) and individuals (B2C) on tailored training solutions.
• Manage inbound opportunities and guide clients from needs to closing.
• Collaborate with Learning, Planning and Marketing teams to ensure a smooth client experience.
• Develop existing client relationships; identify upsell/cross-sell opportunities.

Skills

Client-centred

Commercial mindset

Active listening

Negotiation

CRM systems

Phone/video communication

Autonomous

German proficiency

Dutch proficiency

English proficiency

French proficiency

Tools

CRM systems

Job description

Company

CERAN, part of the Châteauform’ Group, has been supporting professionals and companies in their language and interculturald evelopment for over 50 years.

Our environment is international, multicultural and genuinely people-focused. Added Warmth, Respect, Boldness, Innovation and Excellence guide the way we work, both with our colleagues and our clients.

Function

Location: Spa, Belgium Contract: Permanent contract – Full-time (38 hours/week)

Listen, advise, convince… and turn a client’sneedsinto the right solution!

Join CERAN in Spa as a Sales Consultant and help our B2B and B2C clients find tailored language and intercultural training solutions.

Your role

As a Sales Consultant – Language & Intercultural Training, you advise both companies, mainly SMEs (B2b) and individual clients (B2C), on the language and intercultural training solutions that best meet their needs.

You will work with pre-qualified inbound opportunities – no cold calling – and guide clients from an in-depth understanding of their needs through to closing the sale.

• Explore and understand client needs through active listening and recommend the most relevant training solution.
• Advise clients, build and present tailored solutions, negotiate and close the sale.
• Manage your sales pipeline, prioritise your actions and proactively follow up on opportunities.
• Develop existing client relationships and identify upselling and cross-selling opportunities.
• Work closely with our Learning, Planning and Marketing teams to ensure a seamless client experience and contribute to CERAN Institute’s commercial objectives.

Profile

Above all, you are client-centred: you enjoy understanding your clients, listening actively and finding the solution that genuinely meets their needs.

• You have a strong commercial mindset and are both client- and results-oriented.
• You know how to listen, advise, convince, negotiate and close, while building trusted client relationships.
• You are one stepahead: proactive and able to anticipate client needs and next actions.
• You can prioritise effectively, manage several opportunities simultaneously and work autonomously and accurately.
• You are comfortable communicating by phone and video call and working with digital tools and CRM systems.
• You are confident working professionally in German, Dutch and English. French is an asset.

Offer

What we offer

• A permanent, full-time contract – 38 hours/week.
• An attractive salary package (group and hospital insurances , meal vouchers) and with benefits in line with CP200.
• Flexible working arrangements, including remote working in accordance with our company policy.
• Structured onboarding and training in our solutions, methods and tools.
• An international, multicultural and people-focused working environment.
• A beautiful work place in Spa, surrounded by greenery and with easy parking.
• Because the little things matter too: coffee, tea, water and snacks throughout the day – and, to help work them off, access to an on-site gym!
• A Well-being Committee organising enjoyabl eactivities and get-togethers throughout the year.

As part of CERAN’s CSR policy, we believe that differences make us stronger. Diversity contributes to performance, and we give equal consideration to every application.

Do you share our passion for clients, results and genuine human relationships?

We’d love to meet you!

For More Information, Feel Free To Contact

Christine Laurent

[e-mail]

[phone]

Languages

• German: very good professional proficiency – important for the role
• Dutch: very good professional proficiency – important for the role
• English: good professional proficiency
• French: good professional proficiency