Sales Administrator

Headit; Aartselaar; Sur place; EUR 22 000 - 36 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Work from home 2 days/week

Meal vouchers

Home-working allowance

Hospitalisation insurance

Résumé du poste

Headit is seeking a Sales Support Administrator for an international company based in the Aartselaar area in Antwerp. You will handle customer inquiries, coordinate orders, and manage export shipments while collaborating with Sales, Supply Chain and Operations.

The role emphasizes accurate documentation, stock monitoring and efficient loading plans, with a focus on a logistics environment and multilingual communication. The position includes flexible hours and home-working options.

Qualifications

• Bachelor's degree or equivalent experience in B2B customer service, logistics or supply chain.
• Strong communication and collaboration skills to build relationships across countries.
• Strong administrative skills and good knowledge of MS Office applications.
• Interest in working in a logistics environment.
• Fluent in French with good level of English and/or Dutch.

Responsabilités

• Act as the first point of contact for customers in your assigned regions and inform them about import regulations and shipping terms.
• Coordinate the entire order-to-cash process and work with Sales, Supply Chain and Operations to ensure accurate orders.
• Organise export shipments: book and coordinate shipments, manage transport and customs documentation, invoicing and delivery follow-up.
• Monitor order parameters and inventory levels to ensure sufficient stock availability.
• Optimise shipments by configuring the most efficient loading plans.

Connaissances

MS Office

Customer service

Communication

Logistics coordination

Formation

Bachelor's degree

Outils

MS Office Suite

Description du poste

Headit is looking for a Sales Support Administrator for an international company based in Aartselaar, Antwerp.

Where will you be working?

You will join an international company with Belgian roots, whose headquarters are located in the Aartselaar area. It is a forward-thinking organisation with a strong focus on the future. Team spirit, collaboration and a positive working environment are at the heart of the company culture.

Your responsibilities as a Sales Support Administrator:

Customer contact:

• Act as the first point of contact for customers in your assigned regions
• Inform customers about import regulations and legislation, including shipping terms, transportation methods, payment terms, customs-related documentation, etc.

Order processing:

• Coordinate the entire order-to-cash process
• Work closely with Sales, Supply Chain and Operations to ensure all orders are processed correctly
• Organise export shipments: book and coordinate shipments, manage transport and customs documentation, invoicing and delivery follow-up
• Monitor order parameters and inventory levels to ensure sufficient stock availability
• Optimise shipments by configuring the most efficient loading plans

What does your profile look like?

• You have a Bachelor's degree in a relevant field or have gained initial relevant experience in a similar B2B customer service, logistics or supply chain role
• Strong communication and collaboration skills, enabling you to build long-term relationships with internal and external stakeholders across multiple countries
• Strong administrative skills and good knowledge of MS Office applications
• A strong interest in working in a logistics environment
• You are fluent in French with a good level of English and/or Dutch

What can you expect?

• A good work-life balance with flexible working hours and the possibility to work from home (2 days/week)
• 39 hours/week – 29 days of annual leave (20 + 6 ADV + 3 additional sector days)
• A flat organisational structure and a very open, inclusive environment with a family-oriented atmosphere. You will be part of a diverse and international team, with colleagues in Belgium and abroad
• An excellent training programme that supports your personal learning and development plans
• A comprehensive salary package including various extra-legal benefits such as meal vouchers, a home-working allowance, hospitalisation insurance, group insurance, additional holidays, etc.