SaaS Implementation Manager - Remote | Compliance

Harmoney; Gent; Sur place; EUR 40 000 - 68 000; Plein temps

Avantages offerts par ce poste

Company car / mobility budget

Health insurance + pension & group ins

Meal and eco vouchers

Net expense allowance

MacBook and phone subscription

32 days annual leave

Full remote work flexibility

FT or 80% schedule

Résumé du poste

Harmoney is hiring an Implementation Manager to lead end-to-end SaaS deployments for banks, insurers, and regulated organisations. You will bridge customers, Product, and Engineering to deliver on time and scale with our product vision.

Join a fast-growing European fintech, with flexible remote work and a strong focus on onboarding and customer success. English plus Dutch or French is required.

Qualifications

• 3+ years of experience delivering SaaS implementations or similar customer-facing tech projects.
• KYC / AML expertise.
• Strong project and stakeholder management skills.
• Experience working with enterprise customers or complex business environments.
• Ability to challenge requirements and guide customers to scalable solutions.
• Professional proficiency in English and native-level Dutch or French.

Responsabilités

• Lead end-to-end SaaS implementations from kickoff to go-live.
• Manage scope, timelines, risks, and stakeholder expectations.
• Serve as the primary customer contact throughout delivery.
• Translate customer requirements into scalable product configurations.
• Guide customers towards best-practice adoption of the platform.
• Coordinate Product, Engineering, and customer teams.

Connaissances

SaaS implementations

Project management

Stakeholder management

KYC / AML

Enterprise customers

English proficiency

Dutch or French

Outils

Jira

Confluence

Description du poste

Harmoney is hiring an Implementation Manager to lead end-to-end SaaS deployments for banks, insurers, and regulated organisations. You will bridge customers, Product, and Engineering to deliver on time and scale with our product vision.

Join a fast-growing European fintech, with flexible remote work and a strong focus on onboarding and customer success. English plus Dutch or French is required.