S&OP and Demand Manager

Lutosa; Leuze-en-Hainaut; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Company car + fuel or charging card

Reimbursement of expenses

CTT90 bonus

Group and hospitalisation insurance

Meal vouchers and eco vouchers

Up to 2 days remote per week

Job summary

Lutosa is seeking an experienced S&OP and Demand Manager to join our Supply Chain leadership. You will be the central point for Sales & Operations Planning, ensuring reliable demand planning and alignment with capacity, while driving profitability and customer service.

You will lead the Demand Review and IOR stages, support the Supply Review, and develop robust 24-month forecasts. Collaboration with Sales, Marketing, Finance, and Production is essential to deliver financial and operational

Qualifications

• Master’s degree or equivalent experience.
• Minimum of 10 years’ experience in S&OP, with strong demand management expertise.
• Excellent Excel skills and data visualization knowledge.
• Good knowledge of ERP systems; SAP IBP is a strong asset.
• Rigorous, analytical, results-oriented with data-driven decision-making.
• Excellent communication, presentation and leadership skills.

Responsibilities

• Act as the central reference point for the S&OP process at Lutosa and integrate with McCain’s monthly S&OP process.
• Lead the Demand Review and IOR stages and support the Supply Review; develop 24-month demand forecasts.
• Drive continuous improvement of the S&OP process, emphasising monetisation and maturity.
• Contribute to the development of an S&OE approach.
• Develop statistical forecasts across customer-product-location dimensions.
• Organise monthly forecast reviews and analyse variances; ensure reporting and follow-up.
• Challenge departments based on data to ensure realistic forecasts and fact-based decisions.
• Collaborate with Sales, Marketing, Finance, Production, Planning, Supply Chain, Logistics and Customer Service to align demand with capacity and financial goals.
• Lead and monitor KPIs: Forecast Accuracy, Forecast Bias, OTIF, Sales Achievement and Capacity Level.
• Identify risks, propose scenarios and escalate to decision-makers.

Skills

Demand management

S&OP

Excel

Data analysis

Leadership

Stakeholder management

Education

Master’s degree in a relevant field

Tools

SAP IBP

Job description

Lutosa, a Belgian success story for almost 50 years!

With 1,000 employees across 2 production sites, we produce frozen and chilled fries, potato specialties and dehydrated potato flakes, enjoyed all over the world.

Present in 146 countries through 121 subsidiaries and sales offices, we proudly export 94% of our production.

As part of the Canadian group McCain Foods, the world leader in frozen potato products, we benefit from the strength and expertise of an international player while maintaining our identity, know-how and Belgian roots.

At Lutosa, you will join a family-oriented company with a global reach, where team spirit, innovation and passion for our products are at the heart of everything we do.

Working with us means developing your skills, taking on exciting challenges and collaborating with colleagues from diverse and inspiring backgrounds.

Join the Lutosa adventure and become part of our story!

Your role

As S&OP and Demand Manager, you will report to the Supply Chain Director and play a key role in Lutosa’s overall planning and performance.

As the central point of contact for the S&OP (Sales & Operations Planning) process, your mission is to ensure reliable demand planning, align market requirements with available operational capacities, and provide a structured framework for decision-making, risk identification and scenario planning.

You will contribute directly to the overall performance of the company, with the objective of maximising Lutosa’s profitability while maintaining a high level of customer service.

Your main responsibilities:

• Act as the central reference point for the S&OP process at Lutosa. Ensure the continuity and development of the different stages, and oversee their deployment and integration into McCain’s monthly S&OP process.
• Lead the Demand Review and IOR stages and support the Supply Review, in collaboration with the Product Management and Planning teams. Develop, obtain approval for and monitor 24-month demand forecasts.
• Drive continuous improvement of the S&OP process to strengthen its maturity and performance, particularly in terms of the Product Management Review and monetisation.
• Contribute to the development of an S&OE (Sales & Operations Execution) approach.
• Develop statistical forecasts based on historical data, across different customer-product-location dimensions and hierarchies.
• Organise monthly forecast reviews, analyse variances between planned demand, updated forecasts and targets, and ensure reporting and action follow-up.
• Challenge the different departments and sales teams based on available data, in order to ensure realistic forecasts and promote fact-based decision-making.
• Work closely with the Sales, Marketing, Finance, Production, Planning, Supply Chain, Logistics and Customer Service teams to align demand, operational capacities and the company’s financial objectives.
• Lead and monitor the main S&OP process KPIs, including: Forecast Accuracy, Forecast Bias, Service Level (OTIF), Sales Achievement and Capacity Level.
• Identify risks, propose different scenarios and ensure the necessary escalations to the relevant decision-making levels.

Your profile

• You have a Master’s degree or equivalent experience.
• You have solid experience in S&OP, with a minimum of 10 years’ experience, and particularly strong expertise in Demand Management.
• You have excellent Excel skills and good data visualisation skills.
• You have good knowledge of ERP systems. Experience with SAP IBP is a strong asset.
• Knowledge of the food industry is an asset but is not essential.
• You are rigorous, analytical and results-oriented, with the ability to analyse large volumes of data and integrate financial considerations into decision-making.
• You have excellent communication, presentation and leadership skills. You are able to bring different stakeholders together and constructively challenge your counterparts.

Languages

You are fluent in French and English, both spoken and written.

What we offer

Joining Lutosa means much more than just a job:

• A strategic and cross-functional role at the heart of Lutosa’s performance, with a direct impact on sales, operations, planning and production.
• Responsibility for an S&OP process at the heart of the company’s strategy, with real opportunities to further develop and increase its maturity.
• A role offering broad visibility across the organisation, with interaction with Sales, Marketing, Finance, Production, Supply Chain and Management teams.
• The opportunity to work closely with McCain and contribute to the integration of S&OP processes at group level.
• An evolving environment offering the opportunity to improve planning processes and contribute to the development of an S&OE approach.
• Genuine training and career development opportunities to further develop your skills and build your future.
• An attractive salary package, complemented by additional benefits such as: company car + fuel or charging card, representation expenses, CTT90 bonus, group and hospitalisation insurance, meal vouchers and eco vouchers.
• Up to 2 days of remote working per week after a training period.