Robotics Solutions Specialist — Technical Support & Demos

ABB; Machelen; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

ABB Robotics in Belgium is seeking a Sales Support Manager - Customer Support to strengthen the technical backbone of our product portfolio for customers and internal teams. The role focuses on providing expert guidance on robot installations, configurations, and applications, supporting sales with demonstrations, and delivering training to customers and partners across the Benelux region.

The position requires collaboration with engineering, service, and project groups, with occasional travel

Qualifications

• Bachelor's or Master's degree in Electromechanics, Automation, Robotics or equivalent.
• Proven experience with industrial robots and automation solutions.
• Knowledge of robot programming, vision systems, networking, and industrial communication protocols.
• Experience with programming languages such as Python and JavaScript is considered an asset.
• Strong analytical and problem-solving skills.
• Customer-oriented mindset with commercial awareness.
• Excellent communication skills in Dutch and English; knowledge of French is an advantage.
• Willingness to travel within the Benelux region and occasionally abroad.

Responsabilités

• Provide technical expertise to customers for industrial robots, robot cells, and automation solutions.
• Advise customers on the selection, configuration, and application of robotics solutions.
• Contribute to technical concepts and solutions based on customer requirements.
• Simulation of robot installations.
• Support the sales team with technical presentations, demos, and quote preparations.
• Provide technical support during the startup of our products, including root cause analysis and developing corrective actions.
• Collaborate with the engineering, service, and project teams of our customers to ensure successful implementations.
• Organize and deliver product training to customers, partners, and internal staff.

Connaissances

Robot programming

Vision systems

Networking

Industrial communication protocols

Python

JavaScript

Formation

Bachelor's degree in Electromechanics, Automation, Robotics or equivalent

Master's degree in Automation/Robotics or equivalent

Outils

Python

JavaScript

Description du poste

ABB Robotics in Belgium is seeking a Sales Support Manager - Customer Support to strengthen the technical backbone of our product portfolio for customers and internal teams. The role focuses on providing expert guidance on robot installations, configurations, and applications, supporting sales with demonstrations, and delivering training to customers and partners across the Benelux region.

The position requires collaboration with engineering, service, and project groups, with occasional travel