Product Specialist

BlackBerry Inc.; Diegem; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

ABB's Robotics Division in Belgium is seeking a technically skilled professional to support customers on industrial robots, robot cells and automation solutions. You will advise on selection, configuration and application, and contribute to technical concepts for projects and quotes.

The role involves delivering product training, collaborating with engineering, service and project teams, and supporting startups with root-cause analysis and corrective actions.

Qualifications

• Bachelor's or Master's degree in Electromechanics, Automation, Robotics or equivalent through experience.
• Proven experience with industrial robots and automation solutions.
• Knowledge of robot programming, vision systems, networking and industrial communication protocols.
• Experience with Python and JavaScript is an asset.
• Excellent communication in Dutch and English; French is an advantage.

Responsabilités

• Provide technical expertise to customers for robots, cells and automation solutions.
• Advise on selection, configuration and application of robotics solutions.
• Contribute to technical concepts and solutions based on customer requirements.
• Support sales with technical presentations, demos and quote preparations.
• Deliver product training to customers, partners and internal staff.

Connaissances

Industrial robots

Robot programming

Vision systems

Networking

Industrial communication protocols

Python

JavaScript

Dutch and English

Formation

Bachelors or Masters in Electromechanics, Automation, Robotics

Description du poste

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.This Position reports to:Sales Support Manager - Customer SupportYour role and responsibilitiesThe product support department is responsible for the technical support of the ABB product portfolio for customers and internal stakeholders. The technical experts within this group support sales, service and project teams of our customers in designing, building and commissioning robot installations.You will be mainly accountable for:Provide technical expertise to customers for industrial robots, robot cells, and automation solutionsAdvise customers on the selection, configuration, and application of robotics solutionsContribute to technical concepts and solutions based on customer requirementsSimulation of robot installationsSupport the sales team with technical presentations, demos, and quote preparationsProvide technical support during the startup of our products, including root cause analysis and developing corrective actionsCollaborate with the engineering, service, and project teams of our customers to ensure successful implementationsOrganize and deliver product training to customers, partners, and internal staffQualifications for the roleBachelor's or Master's degree in Electromechanics, Automation, Robotics or equivalent through experienceProven experience with industrial robots and automation solutionsKnowledge of robot programming, vision systems, networking, and industrial communication protocolsExperience with programming languages such as Python and JavaScript is considered an assetStrong analytical and problem-solving skillsCustomer-oriented mindset with commercial awarenessExcellent communication skills in Dutch and English; knowledge of French is an advantageWillingness to travel within the Benelux region and occasionally abroadCompetenciesCustomer FocusTeamwork and CollaborationResults OrientationQuality AwarenessProblem SolvingMore about usThis position is part of ABB's Robotics Division, a global leader in robotics. We are entering an exciting new chapter following the announcement of our intention for ABB Robotics to be acquired by SoftBank Group. SoftBank is a globally recognized technology group with a market value of approximately $300 billion and an investor and operator with a strong focus on AI, robotics, and next-generation computing.By joining us now, you will become part of a pioneering team shaping the future of robotics, working alongside world-class experts in a fast-evolving, innovation-driven environment.Lead the future. This is where innovation accelerates, industries are reinvented, and your impact helps move the world forward.Run What Runs the World.We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.