Retail Sales Experience Lead

Crocs; Maasmechelen; Sur place; EUR 21 000 - 27 000; Plein temps

Résumé du poste

Crocs, Inc. in Belgium is seeking a Retail Associate to deliver exceptional customer service and create memorable shopping experiences at our Maasmechelen store. You will engage customers, learn across departments, and contribute to a positive, sales-driven team environment while upholding Crocs brand values.

The role emphasizes flexibility in scheduling, strong communication, and proactive, detail-oriented work to maintain store standards and drive loyalty program participation.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Passion for retail and creating memorable shopping experiences.
• Strong communication and interpersonal skills; builds rapport.
• Proactive and detail-oriented.

Responsabilités

• Deliver outstanding service to consumers using the CHARM service model.
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Connaissances

Customer service

Communication

Teamwork

Attention to detail

Sales orientation

Description du poste

Crocs, Inc. in Belgium is seeking a Retail Associate to deliver exceptional customer service and create memorable shopping experiences at our Maasmechelen store. You will engage customers, learn across departments, and contribute to a positive, sales-driven team environment while upholding Crocs brand values.

The role emphasizes flexibility in scheduling, strong communication, and proactive, detail-oriented work to maintain store standards and drive loyalty program participation.