Regional Private Client Growth Director

LVMH; Brussel; On-site; EUR 90,000 - 130,000; Full time

Job summary

Louis Vuitton in Brussels is seeking a Regional Private Client Relations Manager to drive high-value client development, retention, and reactivation across markets.

You will enable store teams with clienteling frameworks, orchestrate regional events, and optimize CRM strategies to build long-term loyalty and growth.

The role requires cross-functional leadership, strong analytics, and a track record in luxury client programs.

Qualifications

• 3+ years of luxury client development, CRM, or private client relations.
• Proven ability to drive Top Client strategy, retention and high-value acquisition.
• Strong analytical skills to translate CRM data into retail strategies.
• Experience in cross-functional collaboration to shape exclusive client experiences.
• Skilled in budget management, KPI tracking and regional performance monitoring.
• Excellent stakeholder management, communication, and cross-market coordination.
• Inspiring leadership grounded in luxury service standards and client-centricity.
• Growth-minded, strategic, and adaptable in a multi-market environment.

Responsibilities

• Define and drive the regional private client strategy, partnering with market and store leadership to accelerate Top Client development, engagement and long-term retention.
• Oversee Top Client mapping across the region, identifying priority clients and growth opportunities within and across markets.
• Establish a framework for individual Top Client development plans, supporting markets and stores in defining tailored engagement strategies and monitoring progress.
• Drive regional retention and upgrade initiatives, enabling markets to nurture high-potential clients into future Top Clients through personalized engagement and experiences.
• Partner with Events and Merchandising teams to shape the regional calendar of private client experiences, ensuring alignment with Maison priorities and measurable impact.
• Define guidelines for client hospitality, gifting and guest experiences, ensuring consistency with standards while allowing for local relevance.
• Oversee regional client development and entertainment budget planning, allocation and performance monitoring, with markets.

Skills

Top Client Strategy

Clienteling Framework

CRM Analytics

Budget Management

Cross-functional Leadership

Stakeholder Management

KPI Tracking

Multi-market Collaboration

Job description

Louis Vuitton in Brussels is seeking a Regional Private Client Relations Manager to drive high-value client development, retention, and reactivation across markets.

You will enable store teams with clienteling frameworks, orchestrate regional events, and optimize CRM strategies to build long-term loyalty and growth.

The role requires cross-functional leadership, strong analytics, and a track record in luxury client programs.