Quality & Compliance Manager

CBRE Group, Inc.; Antwerpen; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

32 days annual leave

Meal vouchers

Eco vouchers

Insurance package

Pension plan

13th month salary

Career development

Job summary

CBRE Group, Inc. is seeking a Quality & Compliance Manager to lead the team supporting a global biopharmaceutical client in Antwerp. The role balances quality leadership with client partnership, ensuring services meet contractual and regulatory expectations.

You will drive day-to-day quality activities, coach the team, and maintain audit readiness across CBRE and the client. Fluent English and strong organizational skills are essential.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• 3–5 years of experience in Quality, Compliance, Quality Assurance or related environment.
• Experience leading, coaching or developing employees.
• Strong stakeholder-management skills and ability to communicate complex or sensitive quality matters.
• Experience supporting audits, compliance programmes or inspection-readiness activities.
• Ability to turn quality requirements into practical actions and improvements.
• Strong organizational and analytical skills.

Responsibilities

• Lead, coach and develop the Quality & Compliance team, including training and performance management.
• Coordinate daily activities, priorities and deadlines across the team.
• Implement and maintain CBRE and client compliance programmes.
• Monitor service quality and identify opportunities for continuous improvement.
• Provide reporting on quality, compliance and performance metrics during client reviews.
• Build relationships with client and internal stakeholders and communicate risks and improvements.
• Lead inspection-readiness activities and support audits.
• Identify and resolve quality and compliance issues and escalate risks as needed.
• Collaborate across functions to ensure contractual and quality requirements are met.

Skills

Quality knowledge

Leadership

Stakeholder management

Problem solving

Communication

Audits readiness

Education

Bachelor's degree

Equivalent experience

Tools

MS Office

Excel

Word/Outlook

Job description

Quality & Compliance Manager / CBRE - Remote (1 day on site)

Location: Antwerp, Belgium

Are you an experienced Quality & Compliance professional who enjoys combining quality expertise with people leadership and client partnership?

CBRE is looking for a Quality & Compliance Manager to join our team supporting a leading global biopharmaceutical organisation in Antwerp. This is a key role within a highly regulated, quality-driven environment where you will lead a team, partner closely with the client and ensure that our services consistently meet contractual and compliance expectations.

About the Role

As Quality & Compliance Manager, you will take ownership of the day-to-day quality and compliance activities across the account. You will lead and develop your team while acting as a trusted point of contact for both CBRE and client stakeholders.

Your focus will be on maintaining strong quality standards, driving continuous improvement and ensuring the organisation remains ready for audits and inspections.

What you'll be doing

• Lead, coach and develop the Quality & Compliance team, including training, performance management and resource planning.
• Coordinate daily activities, priorities and deadlines across the team.
• Implement and maintain both CBRE and client compliance programmes.
• Monitor service quality and identify opportunities for continuous improvement.
• Provide clear reporting on quality, compliance and performance metrics during client review meetings.
• Build strong relationships with key client and internal stakeholders and communicate proactively on risks, trends and improvement opportunities.
• Lead inspection-readiness activities and support internal and external audits.
• Identify and resolve quality and compliance issues, escalating significant risks when required.
• Work across different functions to ensure contractual and quality requirements are consistently delivered.
• Create a culture where quality, accountability and continuous improvement are embedded in everyday operations.

What You'll Bring

You are someone who can combine strong quality knowledge with leadership, stakeholder management and a pragmatic approach to problem solving.

• A Bachelor's degree or equivalent combination of education and relevant professional experience.
• Around 3–5 years of relevant experience within Quality, Compliance, Quality Assurance or a related environment.
• Previous experience leading, coaching or developing employees.
• Strong stakeholder-management skills and the confidence to communicate complex or sensitive quality matters.
• Experience supporting audits, compliance programmes or inspection-readiness activities.
• The ability to turn quality requirements into practical actions and improvements.
• Strong organisational and analytical skills with an inquisitive mindset.
• Good working knowledge of Microsoft Office, including Excel, Word and Outlook.
• English fluent

What We Offer?

• Competitive salary (depending on knowledge and experience)
• 32 days of annual leave (20 statutory vacation days + 12 ADV/reduction of working time days)
• Additional vacation day for every 5 years of service
• Meal vouchers and eco vouchers
• Comprehensive insurance package (hospitalization, outpatient care, life and disability insurance)
• Excellent pension plan through a group insurance scheme
• Holiday allowance and 13th month salary
• Additional vacation days based on seniority
• Extensive development opportunities through the GWS Academy and external training providers
• Internal career growth opportunities and strong long-term career prospects

Please note that applicants must already have the legal right to work in the European Union. Applications from candidates requiring sponsorship from outside the EU will not be considered.