Provision of Operational Acceptance support to SHAPE

Vector Synergy; Brussel Hoofdstad; On-site; EUR 65,000 - 90,000; Full time

Job summary

Vector Synergy is seeking an experienced professional to oversee Operational Acceptance support for SHAPE in Brussels, Belgium, with NATO Secret clearance. The role focuses on facilitating transitions to service and managing in-service operations within a CIS environment.

You will collect inputs, coordinate deliverables, and communicate findings to project teams and decision-makers, contributing to successful project handovers in an international NATO context.

Qualifications

• Minimum 3 years of experience with ITIL v3.
• Minimum 3 years of experience in CIS projects within the domain of Core communications and IT infrastructure.
• Knowledge of NATO responsibilities and organization.

Responsibilities

• Managing the Operational Acceptance of delivered projects, managing transitions to service, and supporting the in-service stage.
• Collecting inputs from a variety of sources and preparing and coordinating deliverables.
• Conducting analyses and communicating findings to project teams and decision-makers.

Skills

ITIL v3 experience

CIS projects experience

NATO responsibilities knowledge

Education

PMP certificate

PRINCE2 Foundation/Practitioner

ISTQB Foundation

Job description

Provision of Operational Acceptance support to SHAPE

Loading... Provision of Operational Acceptance support to SHAPE Location: Brussels, Belgium Security Clearance: NATO Secret Reference No: SHAPE-0029 / Brussels Deadline for application: 22/10 /2026

Skills, knowledge, experience required:

• Minimum 3 years of experience with ITIL v3 ;
• Minimum 3 years of experience in CIS projects within the domain of Core communications and IT infrastructure ;
• Knowledge of NATO responsibilities and organization .

Desirable:

• PMP certificate, PRINCE 2 foundation/practitioner certificate, International Software Testing Qualifications Board (ISTQB) certification at the foundation level ;
• Experience in NATO CIS projects within the domain of Software applications for the Operational Digital Workplace ;
• Prior experience of working in an international environment comprising both military and civilian elements .

Duties/role:

• Managing the Operational Acceptance of delivered projects, managing transitions to service, and supporting the in-service stage;
• Collecting inputs from a variety of sources and preparing and coordinating deliverables;
• Conducting analyses and communicating findings to project teams and decision-makers .

Additional information:

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL [phone], FAX [phone], www.vectorsynergy.com , [e-mail]