Player Insight & Journey Researcher

Gaming1

Luik

Sur place

EUR 70 000 - 95 000

Plein temps

14 jours+

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Résumé du poste

Gaming1 in Belgium is seeking a Product Researcher to join the Lab’s cross-functional research practice, acting as the voice of the player across data scientists, analysts and AI engineers. You will surface unknown player needs before they affect the roadmap, collaborating to convert insights into concrete product directions and measurable improvements across journeys.

You will collaborate with product, design and engineering teams to translate findings into actionable recommendations and guide

Qualifications

5+ years of experience in UX Research or related field.
Proficient in qualitative and quantitative methods.
Experience with behavioral analytics tools and VOC frameworks (CSAT, NPS).

Responsabilités

Design and conduct qualitative and quantitative research across the product lifecycle (interviews, usability tests, surveys, tree tests, behavioral analysis).
Map end-to-end player journeys across brands and markets to identify friction points and unmet needs.
Analyze and monitor key conversion journeys by combining session data and direct player feedback.
Combine behavioral data with CSAT survey results to form a holistic view of the player experience.