Permanent Crew Officer (M/F/X)

Eurostar International; Brussel Hoofdstad; Presencial; EUR 42 000 - 56 000; Tempo integral

Resumo da oferta

Eurostar International is seeking a Planner & Rostering professional within the Operations Department in Belgium to design and adapt the commercial transport plan and manage staff for its implementation, including TD, TM, and Paris-Nord personnel.

You will schedule personnel, monitor attendance, coordinate with crisis teams, and support crews during disruptions, with emphasis on fluent French and Dutch, willingness to work shifts including weekends, and a first experience in the railway sector.

Qualificações

• Fluent in French and Dutch.
• Experience in the railway sector is required or preferred.
• Excellent interpersonal skills.
• Willing to work in shifts, including weekends.

Responsabilidades

• Design and adapt the commercial transport plan for Eurostar service.
• Manage staff orders and scheduling to ensure coverage in Belgium and Paris.
• Monitor attendance, validate service logs, and update reports (TAM TAM).
• Coordinate bookings, transportation, and crisis resources with relevant teams.
• Assist Crew Dispatchers during disruptions and support crisis response.

Conhecimentos

French

Dutch

English

German

Descrição da oferta de emprego

Within the Operations Department of Eurostar, the Planning & Rostering department is responsible for designing and adapting the commercial transport plan for the Eurostar service and managing the staff (TD, TM, Paris-Nord station personnel) required for its implementation.

Here are the main task :

1. Personnel Scheduling : Manage staff orders, adapt service schedules, and provide backup support to ensure coverage in Belgium and Paris.

2. Monitoring & Reporting: Track attendance, validate service logs, update reports, and ensure data accuracy in TAM TAM.

3. Resource Logistics: Manage bookings, transportation, and emergency equipment; coordinate with Co Thalys during crises.

4. Support Operations: Assist Crew Dispatchers during disruptions and ensure smooth communication between teams.

5. Crisis Adaptation: Help adjust transport plans and secure extra resources during unexpected events.

• You are fluent in French & Dutch. English & German are an asset
• You have a first experience in the railway sector.
• You have outstanding interpersonal skills
• You are ready to work in shift, weekend included