Payment Process Expert (Perm)

Dynafin; Belgique; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Remote work flexibility

Internal training & certification

Career coaching

Collaborative culture

Job summary

Dynafin Consulting in Belgium seeks a Payment Process Expert to support financial institutions in improving payment operations and delivering business transformation.

You will analyze international payment processes, translate challenges into practical improvements, and collaborate with stakeholders and IT teams to implement effective solutions.

Remote work is possible depending on client policy, with a strong focus on continuous learning and career development.

Qualifications

• Minimum 5 years in Payments/Banking Ops or Process Management, with international cross-border exposure.
• Strong understanding of payment products and the banking environment.
• Experience translating complex workflows into practical improvement initiatives.
• Knowledge of process mapping and requirements documentation.
• Ability to align business processes with operational systems and technology.
• Fluency in French and English; Dutch is a strong asset.
• Master's degree or equivalent professional experience.
• Experience with automation, data analytics or emerging fintech technologies is a plus.

Responsibilities

• Analyse international payment processes to identify opportunities to improve efficiency, quality and performance.
• Translate business challenges into practical process improvements and actionable recommendations.
• Review workflows, identify operational risks and contribute to better operating models.
• Collaborate with stakeholders, operations and IT to implement solutions.
• Support transformation initiatives from assessment to design, implementation and follow-up.
• Support automation opportunities within payment operations and monitor impact.
• Define and monitor KPIs to measure process effectiveness and drive improvements.
• Facilitate workshops and document requirements to align stakeholders.
• Assist teams in adopting new processes and ways of working.

Skills

Cross-border payments

Process improvement

Stakeholder facilitation

Analytical thinking

Independent consulting

French-English fluency

Education

Master's degree

Tools

Data analytics

Process automation

Job description

As a Payment Process Expert, you will support financial institutions in improving their payment operations and delivering business transformation initiatives.

Your responsibilities may include:

• Analyse existing international payment processes and identify opportunities to improve efficiency, quality and operational performance.
• Translate business challenges into practical process improvements and actionable recommendations.
• Review business workflows, identify operational risks and contribute to the design of more effective operating models.
• Work closely with business stakeholders, operational teams and IT experts to define and implement appropriate solutions.
• Contribute to process transformation initiatives, from initial assessment and solution design to implementation and follow-up.
• Support the introduction of new tools, technologies and automation opportunities within payment operations.
• Define and monitor operational indicators to measure process effectiveness and support continuous improvement.
• Facilitate workshops, document business requirements and ensure alignment between stakeholders.
• Support change initiatives by helping teams adopt new processes and ways of working.

Projects you could work on

Depending on our clients' needs, you could contribute to:

• Payment operations transformation and optimization.
• Business process analysis and operating model improvements.
• Digitalization and automation of banking operations.
• Process harmonization across business units or financial institutions.
• Implementation of new payment solutions and operational tools.
• Business and IT alignment initiatives.
• Operational risk reduction and performance improvement programs.

What you bring

• At least 5 years of professional experience in Payments, Banking Operations, Business Analysis or Process Management, including substantial exposure to international cross-border payment activities.
• Solid understanding of payment products, operational processes and the banking environment.
• Experience in analysing complex workflows and translating findings into practical improvement initiatives.
• Knowledge of process mapping, business requirements documentation and process improvement methodologies.
• Ability to understand the interaction between business processes, operational systems and technology.
• Experience contributing to transformation or change initiatives involving multiple stakeholders.
• Strong analytical, problem-solving and organizational skills.
• Confidence in facilitating discussions, challenging existing practices and presenting recommendations.
• A collaborative and proactive approach, with the ability to work independently in a consulting environment.
• Fluency in French and English; Dutch is a strong asset.
• Master's degree or equivalent professional experience.
• Experience with process automation, data analytics or emerging technologies within financial services is considered an additional asset.

What we offer

• Permanent contract and salary package adapted to your experience.
• Company car, fixed expenses and cafeteria plan.
• Remote work depending on the client's policy.
• Continuous learning through internal and certified training, tailored to your development goals.
• Career support from your DynaFin coach and experts.
• A strong DynaFin culture built around collaboration, knowledge sharing and accessible management.

About Dynafin Consulting

MeetDynaFin

DynaFinisaconsultingfirmspecializedinFinancialServices.Since2010,wehavesupportedfinancialinstitutionsindesigninganddeliveringtransformationprojects.

Witharound100consultantsand80+financialinstitutionsacrosstheBenelux,wecombinestrongmarketexpertisewithahuman-sizedenvironmentwhereconsultantsstayclosetotheirmanagersandpeers.Since2017,DynaFinhasbeenpartoftheAlanAllmanAssociatesecosystem.