Outlet Sales Associate

RH; Luik; Sur place; EUR 22 000 - 32 000; Plein temps

Résumé du poste

RH is seeking an Outlet Sales Associate to deliver exceptional customer experiences in-store. The role involves engaging customers with RH products, communicating features and craftsmanship to support informed purchases, and upholding brand presentation across the outlet space.

The ideal candidate has at least 1 year in retail, a proven ability to exceed sales objectives, and fluency in English to communicate with our international team. Weekend and holiday shifts may be required.

Qualifications

• 1+ years of experience in retail or guest-facing roles.
• Proven ability to meet/exceed sales targets through relationship-building.
• Ability to learn product features, craftsmanship, and policies.

Responsabilités

• Represent the RH brand through professional communication and service.
• Educate customers on features, benefits, and craftsmanship to support purchases.
• Develop knowledge of RH assortment, services, and policies for customer needs.

Connaissances

Customer service

Sales driven

Brand knowledge

English proficiency

Adaptability

POS handling

Outils

Mac OS

iOS devices

Microsoft Office

Google applications

Description du poste

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Sales Associate who is passionate, sales-driven, and determined to deliver extraordinary customer experiences. Partnering with team members across the store, this role proactively engages customers, ensuring their needs are met with personalized service and attention. The ideal candidate is a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships.

YOUR RESPONSIBILITIES

• Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service
• Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions
• Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs
• Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic
• Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience
• Drive sales performance by actively contributing to team goals and supporting overall store success

OUR REQUIREMENTS

• 1+ years of experience in retail, preferably in home furnishings
• Proven success in exceeding sales objectives through relationship-driven selling and product expertise
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
• Flexibility to work weekends, holidays, and variable shifts as needed
• Proficiency in English is required due to the international nature of our business and the need to communicate with global team
• Candidates must have legal authorization to work in the country in which they are applying at the time of application

PHYSICAL REQUIREMENTS

• Lift and move items up to 25kg, while utilizing appropriate equipment and adhering to safety guidelines
• Maneuver throughout the sales floor and stockroom
• Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing