Operations Engineer – Galileo

Space Applications Services NV/SA; Redu; On-site; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Home working part of the time

Training and development programmes

Job summary

Space Applications Services NV/SA is seeking an IT Operations professional to join the Galileo Hosting operations team in Redu, Belgium. You will help operate, maintain and evolve hosting infrastructure and services for Galileo-related systems, with a focus on reliability and continuous improvement.

Start date January 2027. The role involves incident resolution, on-call support, and close collaboration with multidisciplinary teams to ensure service delivery and documentation quality in a

Qualifications

• Degree in Computer Science, Information Technology, Telecommunications, Electronics Engineering, Systems Engineering or a related technical discipline.
• Experience in IT operations, infrastructure operations, service operations, network operations or other operational engineering environments.
• Good understanding of operational processes, incident management and troubleshooting.
• Ability to analyse technical issues and drive issues to resolution.
• Strong organisational skills and ability to manage multiple priorities.
• Good communication skills and ability to work effectively within multidisciplinary teams.
• Ability to produce clear technical documentation and reports.
• Professional working proficiency in English.
• Willingness to work on-site at ESEC Redu and participate in on-call support when required.

Responsibilities

• Support day-to-day operations and service delivery activities for Galileo Hosting infrastructure and services.
• Monitor system health, service performance and operational status.
• Analyse and investigate anomalies, incidents and service disruptions, and contribute to their resolution.
• Support operation, maintenance and evolution of IT, network and hosting infrastructure.
• Participate in testing, validation and deployment of infrastructure, software and system updates.
• Maintain operational procedures, technical documentation and configuration records.
• Contribute to automation and continuous improvement of operational workflows.
• Interface with customers, service providers and project stakeholders as required.
• Participate in on-call activities and service support when required.
• Support security, quality and service continuity activities.

Skills

IT operations

Incident management

Troubleshooting

Technical documentation

English proficiency

On-call support

Multidisciplinary teamwork

Education

Degree in Computer Science / IT / Telecommunications / related technical discipline

Tools

Linux/Unix admin

Windows systems admin

Python scripting

PowerShell

Bash

Virtualisation / containers

Monitoring tools

Job description

As part of the Galileo Hosting operations team, the successful candidate will support the operation, maintenance and evolution of infrastructure and services that provide hosting capabilities for Galileo-related systems and activities. Working within a multidisciplinary team, this role involves the contribution to system operations, service delivery, maintenance activities, anomaly resolution and continuous service improvement in a mission-critical operational environment.

Start date: January 2027.

Position

Location: ESEC, Redu (Belgium)

Tasks and Responsibilities

• Support day-to-day operations and service delivery activities for Galileo Hosting infrastructure and services
• Monitor system health, service performance and operational status
• Analyse and investigate anomalies, incidents and service disruptions, and contribute to their resolution
• Support operation, maintenance and evolution of IT, network and hosting infrastructure
• Participate in testing, validation and deployment of infrastructure, software and system updates
• Maintain operational procedures, technical documentation and configuration records
• Contribute to automation and continuous improvement of operational workflows
• Interface with customers, service providers and project stakeholders as required
• Participate in on-call activities and service support when required
• Support security, quality and service continuity activities.

Skills and Experience

• Degree in Computer Science, Information Technology, Telecommunications, Electronics Engineering, Systems Engineering or a related technical discipline.
• Experience in IT operations, infrastructure operations, service operations, network operations or other operational engineering environments.
• Good understanding of operational processes, incident management and troubleshooting.
• Ability to analyse technical issues and drive issues to resolution.
• Strong organisational skills and ability to manage multiple priorities.
• Good communication skills and ability to work effectively within multidisciplinary teams.
• Ability to produce clear technical documentation and reports.
• Professional working proficiency in English.
• Willingness to work on-site at ESEC Redu and participate in on-call support when required.

Are considered as asset:

• Knowledge of data centre, hosting, cloud or virtualised infrastructure environments.
• Experience with:
  • Linux/Unix and Windows systems administration.
  • Network technologies, firewalls, switching and routing.
  • Automation, scripting or software development using Python, PowerShell, Bash or similar languages.
  • Virtualisation and container technologies.
  • Configuration management, quality processes and incident reporting
  • Working in highly regulated, mission-critical or 24/7 operational environments
• Knowledge of monitoring, logging and service management tools.
• Familiarity with cybersecurity, hardening and operational security practices.
• Eligibility to obtain security clearances required for operational activities.

Our Offer

• Working within an exceptional sector with Staff located in Belgium, Germany and the Netherlands
• A professional and modern working environment with motivated Administrative Staff, Engineers, Astronaut Training Instructors and Scientists coming from all different horizons and countries with a common passion for space and their own expertise
• A full-time position with an indefinite contract of employment
• A competitive remuneration package and good working conditions
• Working from home in part can be a possibility
• An individualised training and development programmes.

Picture CREDIT
ESA-A.Gonin